What AI says about Microsoft

Data as of Oct 22, 2026Based on 56,252 AI responsesReviewed by

How we measure

microsoft.com

AI summary

Microsoft is a global technology company providing enterprise software, Azure cloud infrastructure, Surface hardware, and Xbox gaming platforms. It is regularly recommended for industrial digital twin implementations, quantum-resistant encryption in cloud services, consumer electronics, and gaming subscriptions like Xbox Game Pass.

MicrosoftThis page8%

Products

Mentioned in

8%

of AI answers about Microsoft and its rivals · since Jul 5

The market map

Cybersecurity Consulting and Assessments

Mentioned in

  1. 1National Institute of Standards and Technology (NIST)Mentioned in 34%Avg. position 4.5
  2. 1DeloitteMentioned in 28%Avg. position 2.6
  3. 1MicrosoftMentioned in 24%Avg. position 8.9
  4. 4AccentureMentioned in 23%Avg. position 4.8
  5. 4Palo Alto NetworksMentioned in 21%Avg. position 10.3
  6. 4ISO/IEC 27001Mentioned in 20%Avg. position 3.3
  7. 4PwCMentioned in 15%Avg. position 4.3
  8. 4ZscalerMentioned in 15%Avg. position 12.0
  9. 10EYMentioned in 13%Avg. position 5.4
  10. 10CIS ControlsMentioned in 10%Avg. position 2.6
  11. 10CyberSecOpMentioned in 10%Avg. position 4.4
  12. 10Cybersecurity and Infrastructure Security Agency (CISA)Mentioned in 10%Avg. position 5.3
  13. 10CloudflareMentioned in 9%Avg. position 14.7
  14. 10KPMGMentioned in 8%Avg. position 5.5

Where Microsoft ranks in AI

MarketRank · Mentioned in

Topics where AI mentions Microsoft

TopicMentioned in · on this topic

How AI describes Microsoft

Common descriptions

excellent · best · strong · robust · recommended · microsoft-centric

Tone of AI’s statements about Microsoft

  • Positive36%
  • Neutral59%
  • Mixed3%
  • Negative2%

Microsoft is the pick in 99% of AI’s recommendations.

Rated above a rival
  • pricing76% of the answers comparing Microsoft on pricing rate it better than a rival, 24% worse. Includes “cost”, “cost-effectiveness”, “cost-effectiveness and operational efficiency”, “cost effectiveness”, “cost overhead”.
  • customer serviceAI is mixed on customer service: 33% of the answers comparing Microsoft rate it worse than a rival, 68% better. Includes “customer service ranking”, “customer support”, “customer support accessibility”, “customer support and consumer policies”, “customer support approach”, “customer support reputation”, “customer service approach”, “dedicated server support”, “innovative support”, “offline support”, “overall support”, “support”, “support experience”, “support flexibility”, “support infrastructure”, “support options”, “support quality”, “support structure”, “support system quality”, “traditional support”.
  • market share97% of the answers comparing Microsoft on market share rate it worse than a rival, 3% better.

Question: Our current software is too rigid for our unique workflow. What are the best ways for an enterprise team to build a custom application that fits our specific business logic without writing code?

Google AI ModeOct 22, 2026

leveraging the Microsoft Power Platform (Power Apps and Power Automate)

Google AI ModeOct 20, 2026

Use an overarching ecosystem like the Microsoft Power Platform (Power Apps and Power Automate)

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)

Question: What is the best enterprise cybersecurity platform that uses AI?

ChatGPT SearchOct 22, 2026

I would start by evaluating Microsoft, CrowdStrike, and Palo Alto Networks.

ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

Where AI mentions Microsoft

Position in answers

  • Named first11%
  • 2nd or 3rd24%
  • Later65%

Each engine’s share of its own answers across Microsoft’s markets · since Jul 5

  • ChatGPT Search10%
  • Google AI Mode6%

Insights for Microsoft

Since Jul 5

  • Gap between platforms: A 10.1-point platform gap for Microsoft in Personal Laptops and Chromebooks

    ChatGPT SearchChatGPT Search18%Google AI ModeGoogle AI Mode7%

  • Gap between platforms: The platform gap in Sports Betting Odds & Tracking Tools narrowed

    Google AI ModeGoogle AI Mode27%ChatGPT SearchChatGPT Search13%

  • Gap between platforms: The platform gap for Microsoft in Grammar and Writing Checker Tools narrowed to 14.1 points, ChatGPT Search ahead

    ChatGPT SearchChatGPT Search21%Google AI ModeGoogle AI Mode7%
View 8 more insights across 7 markets since Aug 2

Compare Microsoft

Sources AI cites

microsoft.com 13%Other sites 87%

The page AI cites most for Microsoft

microsoft.com faviconmicrosoft.comHome page (opens in a new tab)1%of answers