Customer screen sharing

When walking customers through a solution in real-time, the golden rule is zero friction —the less a customer has to download, install, or figure out, the better.

Here are the best simple, no-fuss screen-sharing options tailored for customer support and sales walkthroughs:

• Screenleap — Best for instant, install-free sharing. You can share your screen, and the customer just clicks a link to view it right in their browser on any device without installing a thing.[screenleap.com](https://www.screenleap.com/)
• CrankWheel — Built specifically for sales and support teams who need to show their screen on a live phone call in under 10 seconds. It works on any device (including mobile phones) with no download required for the customer.[screenleap.com](https://crankwheel.com/)
• Google Meet — Great if you want a reliable, free, face-to-face option. You just text or email a link, and they open it straight in their browser—no extra software needed if they are on a computer.
• Surfly — Best if you want "co-browsing" instead of traditional screen sharing. It lets you guide a customer through your web app or website by actually interacting together in the same browser session.[screenleap.com](https://www.guideflow.com/blog/screen-sharing-software-tools)

To help narrow down the best fit, let me know:

• Do you need to see/control their screen , or just show them yours?
• Are you usually interacting with them via phone, live chat, or email when you start the share?

If your goal is “I need to see my client’s screen and help them fix something live,” I’d look first at TeamViewer Remote or AnyDesk.

My shortlist

App	Best for	Client experience
TeamViewer Remote	Professional client support	Very easy — you can send the client a session link
AnyDesk	Fast, lightweight troubleshooting	Very easy — clients can connect using an ID/session request
Zoom	Video calls + screen sharing	Extremely familiar, but less focused on remote troubleshooting

TeamViewer Remote is particularly well suited to your use case: its web-based screen-sharing workflow lets you create a session and send the client a link; the client then chooses what to share and you can help them in real time.community.teamviewer.com

AnyDesk is another strong choice if you want something lightweight. It supports screen sharing, remote control, whiteboard/annotation, and configurable permissions, so you can choose between simply viewing the client's screen and actually controlling it.anydesk.com

If you're already doing a video call with the client, Zoom may be simplest: its standard screen-sharing feature lets them share their whole screen, an individual application, or part of the screen. Zoom also has a dedicated remote-support feature that can provide remote control during a meeting.www.zoom.com

For a client-support business, I'd lean toward TeamViewer Remote because the session-link workflow minimizes the amount of technical setup you have to explain to clients.

If you tell me whether your clients are on Windows, Mac, iPhone, or Android, and whether you need to take control of their mouse/keyboard, I can narrow it down to the simplest option (including free/paid options).