Voice of Customer Feedback Platform | Parse

Voice of Customer Feedback Platform in AI answers

Data as of Oct 18, 2026Based on 619 AI responsesReviewed by Dimitry Apollonsky

AI summary

Canny holds a narrow lead over Productboard, earning recommendations for lightweight voting boards and tracking user feature requests. Enterprise inquiries shift toward Medallia, which is the usual answer for multi-channel analytics and comprehensive customer journey feedback.

Most-mentioned brands

Rank and Mentioned in · since Jul 5

#	Brand	Recommended for	Mentioned in
1	Canny 39% public voting boards and feature request tracking for growing software teams	public voting boards and feature request tracking for growing software teams	39%
2	Productboard 35% centralizing multi-source input and connecting feedback to product roadmap prioritization	centralizing multi-source input and connecting feedback to product roadmap prioritization	35%
3	Enterpret 23% unifying high-volume feedback channels and unstructured call notes using AI	unifying high-volume feedback channels and unstructured call notes using AI	23%
4	Qualtrics 22%		22%
5	Pendo 22% triggering targeted in-app surveys paired with product usage analytics	triggering targeted in-app surveys paired with product usage analytics	22%
6	Survicate 21% lightweight in-app micro-surveys across web and mobile SDK platforms	lightweight in-app micro-surveys across web and mobile SDK platforms	21%
7	Medallia 19% enterprise-grade customer journey mapping and multi-channel feedback analytics programs	enterprise-grade customer journey mapping and multi-channel feedback analytics programs	19%
8	Featurebase 19% budget-friendly feedback widgets, public boards, and revenue-based feature prioritization	budget-friendly feedback widgets, public boards, and revenue-based feature prioritization	19%
9	Chattermill 15% AI sentiment analysis across fragmented support, social, and survey channels	AI sentiment analysis across fragmented support, social, and survey channels	15%
10	UserVoice 14% structured feedback forums and enterprise segmentation for large software backlogs	structured feedback forums and enterprise segmentation for large software backlogs	14%
11	Userpilot 12%		12%
12	Refiner 12%		12%
13	Sprig 11%		11%
14	HotjarOwned by Contentsquare 11%		11%
15	Dovetail 9% analyzing qualitative user research notes and cross-channel customer interviews	analyzing qualitative user research notes and cross-channel customer interviews	9%
16	Frill 9%		9%
17	Appcues 9%		9%
18	UserSnap 9%		9%
19	Savio 8%		8%
20	Zonka Feedback 8%		8%
21	InMoment 7%		7%
22	Userback 7%		7%
23	SurveyMonkey 7%		7%
24	Sprinklr 7%		7%
25	Delighted 7%		7%
26	Userflow 7%		7%
27	Qualtrics XM PlatformQualtrics product line 7%		7%
28	Qualaroo 6%		6%
29	Luciq 6%		6%
30	Jira SoftwareAtlassian product line 5%		5%
31	Thematic 5%		5%
32	Jira Product DiscoveryAtlassian product line 5%		5%
33	BugHerd 5%		5%
34	Intercom 5%		5%
35	TestRail 5%		5%
36	Marker 4%		4%
37	Nolt 4%		4%
38	Zendesk 4%		4%
39	Linear 4%		4%
40	Typeform 4%		4%
41	Gong 4%		4%
42	Atlassian 4%		4%
43	TestMonitor 4%		4%
44	Slack · salesforce.comSalesforce product line 3%		3%
45	Judge.me 3%		3%
46	Google FormsAlphabet product line 3%		3%
47	Loox 3%		3%
48	Okendo 3%		3%
49	Yotpo 3%		3%
50	ProductLift 3%		3%
51	Upvoty 3%		3%
52	Fairing 3%		3%
53	Mopinion 3%		3%
54	Alchemer 3%		3%
55	Slack · slack.comOwned by Salesforce 3%		3%
56	Aha!2%		2%
57	Podium 2%		2%
58	Birdeye 2%		2%
59	Testpad 2%		2%
60	SurveyMonkey Text iQSurveyMonkey product line 2%		2%
61	Chameleon 2%		2%
62	UserTesting 2%		2%
63	Cycle 2%		2%
64	SurveySparrow 2%		2%
65	Medallia Experience CloudMedallia product line 2%		2%
66	Notion 2%		2%
67	Qualtrics Customer ExperienceQualtrics product line 2%		2%
68	Verint 2%		2%
69	GetFeedback 2%		2%
70	Apptentive 2%		2%
71	HubSpot 2%		2%
72	KnoCommerce 2%		2%
73	Contentsquare 2%		2%
74	Aha! IdeasAha! product line 2%		2%
75	Feature Upvote 2%		2%
76	Jotform 2%		2%
77	Zigpoll 2%		2%
78	SatisMeter 2%		2%
79	Wootric 2%		2%
80	Retently 2%		2%
81	Amplitude 2%		2%
82	Cycle · cycle.app 2%		2%
83	Airtable 2%		2%
84	Forsta 1%		1%
85	AskNicely 1%		1%
86	Trustmary 1%		1%
87	Fider 1%		1%
88	Microsoft ClarityMicrosoft product line 1%		1%
89	Maze 1%		1%
90	Tally 1%		1%
91	Asana 1%		1%
92	GitHub 1%		1%
93	Google Business ProfileAlphabet product line 1%		1%
94	Screeb 1%		1%
95	Centercode 1%		1%
96	Unwrap AI 1%		1%
97	QuestionPro 1%		1%
98	ClickUp 1%		1%
99	SentiSum 1%		1%
100	TrelloOwned by Atlassian 1%		1%