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BrandsAskNicely

How AI describes AskNicely

Data as of Sep 9, 2026 · Based on 3,265,539 AI responses across 10,525 prompts · See how Parse measures this

AskNicely logoAskNicelyasknicely.com

AskNicely is an AI-powered customer experience platform for multi-location businesses that captures real-time customer sentiment through surveys and reviews. It uses NiceAI to analyze feedback and provide actionable recommendations to improve CX, increase retention, referrals, and revenue. The platform includes modules for NPS/CSAT measurement, reputation management, feedback management, integrations, and industry-specific use cases to turn insights into quick actions.

Parse Score

71.3

#4 of 113 in Customer Feedback Survey Software

Strength58/ 100
Reach63/ 100
Authority54/ 100

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How AI talks about AskNicely

Customer success operationsNPS and customer satisfaction surveys

Tone of voice

53% of how AI describes AskNicely reads positive.

Words AI uses

AI reaches for real-time · automated · strong when it describes AskNicely.

Perceived strengths & weaknesses

AI praises AskNicely for cost and focus; it docks it on customer feedback tracking.

Rivals

Delighted is the brand AI weighs against AskNicely most.

Sources

asknicely.com shapes more of what AI says about AskNicely than any other source, at 45% of its citations.

AI questions where AskNicely appears

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The market map

Customer Feedback Survey Software →
20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →SurvicateQualtricsDelightedAskNicelyHubSpotZendeskSurveyMonkeyGainsightChurnZeroIntercomTypeformNicereplyTotangoSalesforce CRM

Where AI ranks AskNicely

Customer Feedback Survey Software#4
  • NPS and customer satisfaction surveys#6
Delighted logoDelighted

  • Excerpts where AskNicely appeared in the AI's answer

    Google AI Mode · excerpt
    AskNicely is built around immediate, automated "close-the-loop" case management.
    Google AI Mode · excerpt
    AskNicely : Ideal for mid-market teams that need tight CRM integration.

  • Excerpts where AskNicely appeared in the AI's answer

    Google AI Mode · excerpt
    AskNicely — Best for frontline team coaching and service/B2B operational feedback.
    Google AI Mode · excerpt
    AskNicely (Best for Real-time Feedback): Designed to work with CRM data

  • Excerpts where AskNicely appeared in the AI's answer

    Google AI Mode · excerpt
    AskNicely: Purpose-built for service and frontline teams relying on real-time Net Promoter Score tracking and automated follow-ups.
    Google AI Mode · excerpt
    AskNicely: Built specifically around the Net Promoter Score framework, focusing heavily on frontline team accountability and real-time customer feedback loops.

  • Excerpts where AskNicely appeared in the AI's answer

    Google AI Mode · excerpt
    AskNicely: Focuses on service and frontline teams with in-app/email surveys, which is useful for gathering feedback on customer experience that may inform the roadmap.

  • Excerpts where AskNicely appeared in the AI's answer

    ChatGPT Search · excerpt
    AskNicely — a dedicated NPS/CSAT/CES platform. For example, it has a direct integration with Custify that imports NPS scores
    ChatGPT Search · excerpt
    AskNicely — has integrations with several CS platforms, including ChurnZero and ClientSuccess

techradar.com · capterra.com · surveyninja.io · custify.com