Data as of Sep 3, 2026 · Based on 3,231,973 AI responses across 10,525 prompts · See how Parse measures this
SurveyMonkey offers online survey and form-building software for collecting feedback from customers, employees, and markets. It provides hundreds of templates, AI-enhanced features, and enterprise solutions (including LaunchPad, GetFeedback, Wufoo) with integrations, for use cases like CSAT, NPS, and event registration. The platform enables organizations to analyze responses and act on insights, backed by resources like a trust center, learning tools, and customer stories.
Parse Score
#4 of 70 in Online Survey & Form Builder Software
The market map
Online Survey & Form Builder Software →Where AI ranks SurveyMonkey
+ 6 more markets
How AI talks about SurveyMonkey
94% of recommendation mentions name SurveyMonkey as the pick.
Tone of voice
56% of how AI describes SurveyMonkey reads positive.
Words AI uses
AI reaches for widely used · versatile · robust when it describes SurveyMonkey.
Perceived strengths & weaknesses
AI praises SurveyMonkey for professionalism and cost; it docks it on comprehensiveness.
Rivals
Qualtrics is the brand AI weighs against SurveyMonkey most, and it leads on advanced survey logic and analysis.
Sources
surveymonkey.com shapes more of what AI says about SurveyMonkey than any other source, at 38% of its citations.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey remains the top all-around platform for standard professional research

SurveyMonkey is the best balance of ease of use, survey quality, analytics, integrations, templates, and advanced functionality.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey Text Analysis: Offers built-in AI-driven thematic and sentiment analysis.

SurveyMonkey — has built-in Sentiment Analysis for open-text questions, with filtering and export of sentiment results.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey's current candidate-experience guidance similarly emphasizes short, stage-specific surveys and reports substantially higher completion for short surveys.

SurveyMonkey specifically recommends combining rating-scale and open-ended questions and provides candidate-experience templates.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey: The traditional default for general surveys, offering robust question banks and easy distribution

SurveyMonkey — best overall: Excellent balance of ease of use, templates, customization, automated NPS/CSAT scoring, email distribution, integrations, and reporting.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey – Best for built-in audience panels and quick validation . It features SurveyMonkey Audience

SurveyMonkey: Best all-around platform . Features robust analytics, AI-powered survey generation, extensive template libraries, and advanced logic.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey — A versatile general survey platform with dedicated templates for customer satisfaction.

SurveyMonkey : The classic, reliable choice for standard, scalable surveys and small businesses.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey is easier to get started with and has quite good branching, disqualification, and analysis capabilities.

SurveyMonkey – Best for Sophisticated Standalone Surveys without Enterprise Overhead
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey : Features powerful, pre-built enterprise integrations to pipe customer sentiment data directly into leading CRM and customer success tools.

SurveyMonkey Enterprise — supports NPS and can connect feedback to systems such as Salesforce.
Excerpts where SurveyMonkey appeared in the AI's answer

SurveyMonkey: A versatile enterprise survey option that connects via API or native connectors to pipe feedback straight into customer profiles.

SurveyMonkey — has a direct Gainsight integration that imports survey responses into Gainsight 360, including NPS surveys.
techradar.com · help.surveymonkey.com · reddit.com · learn.g2.com