What AI says about Pendo
Data as of Oct 22, 2026Based on 17,505 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Pendo is a product experience platform that combines product analytics, in-app guides, sentiment analysis, and session replay to support user adoption. It is among the brands most often named when teams need to build in-app onboarding tours, capture direct user feedback, and curb software churn through behavioral insights.
Products
- Predict<1%
7%
of AI answers about Pendo and its rivals · since Jul 5
The market map
Digital Adoption & Interactive Demo PlatformsMentioned in
- 1UserpilotMentioned in 41%Avg. position 3.7
- 1AppcuesMentioned in 40%Avg. position 3.3
- 1PendoMentioned in 38%Avg. position 4.7
- 1WhatfixMentioned in 38%Avg. position 4.5
- 1WalkMeMentioned in 38%Avg. position 4.7
- 6NavatticMentioned in 30%Avg. position 3.7
- 6StorylaneMentioned in 29%Avg. position 3.6
- 8UserGuidingMentioned in 21%Avg. position 5.2
- 8SupademoMentioned in 20%Avg. position 5.6
- 10UserflowMentioned in 18%Avg. position 4.6
- 10ChameleonMentioned in 18%Avg. position 5.5
- 12RepriseMentioned in 13%Avg. position 5.5
- 13DemostackMentioned in 11%Avg. position 5.0
- 14Arcade SoftwareMentioned in 9%Avg. position 5.1
Where Pendo ranks in AI
- Digital Adoption & Interactive Demo Platforms#1 · 38%
- Voice of Customer Feedback Platform#3 · 22%
- Customer Onboarding Software Platforms#5 · 21%
- Predictive Churn Analytics Software#8 · 12%
- Product Analytics and Session Replay#11 · 10%
- Best Product and App Recommendations#12 · 4%
- Customer Success & Churn Prediction Platforms#13 · 8%
- Customer Feedback Survey Software#17 · 10%
- Mobile App Growth & Engagement Tools#34 · 1%
- Remote UX Prototype Testing Platforms#45 · <1%
- Product Roadmapping Software Tools#48 · 1%
- Small Business HR & Payroll Platforms#55 · 1%
Topics where AI mentions Pendo
- In-app user onboarding toolsDigital Adoption & Interactive Demo Platforms73%Rank #3QuestionMentioned in
- How can we reduce support tickets? What tool allows us to place "tooltips" and beacons directly over confusing UI elements in our software?on this questionMentioned in 80%
- Our SaaS churn rate is high because customers don't understand how to use the product. Who specializes in user onboarding and adoption software?on this questionMentioned in 83%
- Employee software training and support ticket reductionDigital Adoption & Interactive Demo Platforms48%Rank #3
- Enterprise-scale workflow automationDigital Adoption & Interactive Demo Platforms47%Rank #3
- Cross-application guidanceDigital Adoption & Interactive Demo Platforms29%Rank #4
- CRM user trainingDigital Adoption & Interactive Demo Platforms21%Rank #4
- Process compliance enforcementDigital Adoption & Interactive Demo Platforms33%Rank #5
- Interactive product demosDigital Adoption & Interactive Demo Platforms9%Rank #12
- Software with strong onboarding and support for teamsCustomer Onboarding Software Platforms79%Rank #1
- In-app and mobile user feedback collection
- Behavioral NPS surveys
- Product analytics software for event modeling without SQL
- Customer churn prediction
- Product analytics software with free plan
- Predictive churn tools for individual and parent-child business accounts
- Mid-market churn prediction
- Churn analytics platform with usage billing and engagement risk scores
- Advanced survey logic and analysis
- Churn prediction platforms with model performance metrics
- UX participant recruitment
- User behavior, heatmap, and conversion analysis
- Employee onboarding software
- In-app feedback and bug reporting
- Prototype user testing
- NPS and customer satisfaction surveys
- Onboarding content tools
- Survey tool integrating with customer success platforms
- Mentioned in
- We need to turn user behavior, feedback, and churn signals into prioritized product work. What platforms are strongest?on this question93%
Excerpts where Pendo appeared in the AI's answer
Google AI ModeSep 29, 2026, Google AI Mode Pendo : Combines product usage analytics with in-app guides and qualitative feedback surveys.
ChatGPT SearchSep 29, 2026, ChatGPT Search Pendo is unusually close to the workflow you described: product usage + feedback + NPS + session replay + account data → ideas → validation → roadmap → measurement.
- For a team worried about adoption, which platforms have the best onboarding resources, in-app guides, and customer support responsiveness?on this question80%
Excerpts where Pendo appeared in the AI's answer
ChatGPT SearchOct 20, 2026, ChatGPT Search Pendo is a particularly good fit if you need to understand adoption problems before deciding how to solve them.
Google AI ModeOct 16, 2026, Google AI Mode Pendo : An industry leader because it tightly couples deep product analytics with in-app guides
How AI describes Pendo
Common descriptions
excellent · strong · best · robust · powerful · ideal
Tone of AI’s statements about Pendo
- Positive40%
- Neutral53%
- Mixed4%
- Negative2%
- ease of use91% of the answers comparing Pendo on ease of use rate it worse than a rival, 9% better. Includes “complexity”, “complexity and cost”, “configuration learning curve”, “ease of use for pm no code”, “learning curve”, “setup complexity”, “simplicity”.
Where AI mentions Pendo
Position in answers
- Named first9%
- 2nd or 3rd32%
- Later60%
Each engine’s share of its own answers across Pendo’s markets · since Jul 5
- ChatGPT Search9%
- Google AI Mode6%
Insights for Pendo
Since Jul 5
Gap between platforms: A 7.7-point platform gap for Pendo in Voice of Customer Feedback Platform
ChatGPT SearchChatGPT Search27%Google AI ModeGoogle AI Mode19%Gap between platforms: The platform gap for Pendo in Digital Adoption & Interactive Demo Platforms widened to 21 points, ChatGPT Search ahead
ChatGPT SearchChatGPT Search52%Google AI ModeGoogle AI Mode31%Gap between platforms: The platform gap for Pendo in Customer Success & Churn Prediction Platforms narrowed to 7.9 points, ChatGPT Search ahead
ChatGPT SearchChatGPT Search13%Google AI ModeGoogle AI Mode5%
Sources AI cites
pendo.io 38%Other sites 62%
- Owned38%
- Pendo | Product Context for Your Apps and AI Agents · 14% (opens in a new tab)
- In-App Guidance Software & Onboarding Tools | Pendo · 2% (opens in a new tab)
- 8 Best In-App Guidance Tools in 2026 (Pendo vs Appcues vs WalkMe) | Pendo.io · 2% (opens in a new tab)
- 8 Best In-App Guidance Tools in 2026 (Pendo vs Appcues vs WalkMe) | Pendo.io · 2% (opens in a new tab)
- Best Digital Adoption Platforms 2026: Top 10 Compared | Pendo.io · 1% (opens in a new tab)
- In-App User Feedback Software & Customer Feedback Tools | Pendo · 1% (opens in a new tab)
- AI-Powered Churn Prediction Software & Retention Tools | Pendo Predict · 1% (opens in a new tab)
- 10 Best User Feedback Tools for Product Teams (2026) | Pendo.io · 1% (opens in a new tab)
- 10 Best User Feedback Tools for Product Teams (2026) | Pendo.io · 1% (opens in a new tab)
- Product Analytics Software & Tools for Better Decisions | Pendo · 1% (opens in a new tab)
- 10%
- Guides overview – Pendo Help Center · 2% (opens in a new tab)
- Take a tour of Pendo – Pendo Help Center · 1% (opens in a new tab)
- Onboarding module – Pendo Help Center · 1% (opens in a new tab)
- Announcements module – Pendo Help Center · 1% (opens in a new tab)
- Understand the Guides product and plan differences – Pendo Help Center · 1% (opens in a new tab)
- Pendo Help Center · <1% (opens in a new tab)
- Configure parent accounts (multi-level accounts) – Pendo Help Center · <1% (opens in a new tab)
- Get started with Pendo – Pendo Help Center · <1% (opens in a new tab)
- Localization – Pendo Help Center · <1% (opens in a new tab)
- Overview of the Resource Center – Pendo Help Center · <1% (opens in a new tab)
- 5%
- In-app messaging tools for feature announcements? · 1% (opens in a new tab)
- What are the best Product Experience Platforms for SaaS? · 1% (opens in a new tab)
- Best Product Feedback Tools for 2026 · 1% (opens in a new tab)
- Best Customer Feedback Tools (2026) · 1% (opens in a new tab)
- What are the best product feedback tools? · <1% (opens in a new tab)
- Best Onboarding Software for SaaS · <1% (opens in a new tab)
- What do you mainly use for product analytics? · <1% (opens in a new tab)
- Are "in app" surveys useful ? · <1% (opens in a new tab)
- Customer Success people—what actually works to reduce churn? · <1% (opens in a new tab)
- Best no-code tools for user onboarding? · <1% (opens in a new tab)
- 3%
- 31 best user onboarding tools for 2026 - Guideflow Blog · 1% (opens in a new tab)
- 15 best onboarding tour tools for customer success teams in 2026 - Guideflow Blog · <1% (opens in a new tab)
- 12 best product tour software tools for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 12 best digital adoption platforms for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 7 best churn prediction software for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 8 best in-app guidance software for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 13 best product adoption software tools compared (2026) · <1% (opens in a new tab)
- 13 best product analytics software tools for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 12 best SaaS onboarding tools for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 11 best in-app survey tools for 2026 - Guideflow Blog · <1% (opens in a new tab)
- 2%
- Best No-Code Product Tour Tools in 2026 · 1% (opens in a new tab)
- 10 Best Product Analytics Tools for 2026 | Amplitude · <1% (opens in a new tab)
- Best Product Tour Tools for Startups (2026) | Amplitude · <1% (opens in a new tab)
- 15 Best Digital Experience Analytics Tools for 2026 · <1% (opens in a new tab)
- Top Heap Alternatives and Competitors in 2026 [Pros & Cons] · <1% (opens in a new tab)
- 10 Best PostHog Alternatives for Product Teams in 2026 · <1% (opens in a new tab)
- Best Product Tour Software for Product Teams in 2026 · <1% (opens in a new tab)
- What Is Churn Analysis: Complete Definition And Guide · <1% (opens in a new tab)
- 1%
- Best Digital Adoption Platforms in 2026: An Enterprise Buyers Guide · <1% (opens in a new tab)
- How to analyze NPS (net promoter score) feedback ... · <1% (opens in a new tab)
- How to Leverage the Customer Feedback Loop for Your ... · <1% (opens in a new tab)
- Digital Adoption, Done Right: Why Tech Fails Without It and ... · <1% (opens in a new tab)
- 5 Best Customer Feedback Management Tools (Full Demo & Comparison) · <1% (opens in a new tab)
- Top 5 Client Onboarding Platforms of 2026 · <1% (opens in a new tab)
- Top 5 Client Onboarding Platforms of 2026 · <1% (opens in a new tab)
- Automate NPS Survey Collection with n8n - YouTube · <1% (opens in a new tab)
- How to Create Effective Product Tours: Best Practices ... · <1% (opens in a new tab)
- Best Digital Adoption Platforms in 2026: An Enterprise Buyers ... · <1% (opens in a new tab)
- 1%
- The 7 Best Tools to Collect and Analyze Product Feedback in 2026 · <1% (opens in a new tab)
- The 7 Best Product Feedback Platforms in the US · <1% (opens in a new tab)
- Product feedback software that connects feedback to release ... · <1% (opens in a new tab)
- The 5 Product Analytics Platforms That Include User Feedback Features · <1% (opens in a new tab)
- The 6 Best Tools for Detecting Churn Drivers from Customer Feedback · <1% (opens in a new tab)
- The 7 Best Analytics Tools That Support Product Prioritization · <1% (opens in a new tab)
- The 7 Best Product Analytics Tools · <1% (opens in a new tab)
- What to Use to Prioritize Your Product Roadmap from User Feedback · <1% (opens in a new tab)
- 1%
- Digital Adoption Platforms with Product Tours Capabilities | G2 · 1% (opens in a new tab)
- Best Digital Adoption Platforms: User Reviews from ... · <1% (opens in a new tab)
- Best 53 Free Digital Adoption Platforms Picks in 2026 · <1% (opens in a new tab)
- Pendo Reviews 2025: Details, Pricing, & Features | G2 · <1% (opens in a new tab)
- 1%
- 13 Best Product Tour Software Tools in 2026 (Easy Set-Up) · <1% (opens in a new tab)
- Product Adoption Software 2026: Top 10 Ranked & Reviewed | Jimo · <1% (opens in a new tab)
- Best Product Walkthrough Software 2026: 13 Tools Compared · <1% (opens in a new tab)
- Best Digital Adoption Platforms for Product Onboarding - Jimo AI · <1% (opens in a new tab)
- Personalized Onboarding Software: 12 Tools Ranked for 2026 | Jimo · <1% (opens in a new tab)
- 13 Best Product Onboarding Tools for SaaS in 2026 (Compared) · <1% (opens in a new tab)
The page AI cites most for Pendo

