What AI says about Birdeye
Since Jul 5Updated Oct 27, 2026Based on 34,983 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Birdeye is a platform that helps multi-location brands manage online reputation and customer experience through review generation, listings, social content, and marketing automation.
Mentioned in
3%
of AI answers about Birdeye and its rivals
The market map
Online Reputation Management ServicesMentioned in
- #1BirdeyeMentioned in 57%Avg. position 3.2
- #2tiedPodiumMentioned in 42%Avg. position 4.2
- #2tiedReputationMentioned in 37%Avg. position 4.6
- #4tiedNetReputationMentioned in 23%Avg. position 3.4
- #4tiedReviewTrackersMentioned in 20%Avg. position 5.2
- #6tiedBrandYourselfMentioned in 11%Avg. position 5.0
- #6tiedWebiMaxMentioned in 11%Avg. position 5.2
- #6tiedYextMentioned in 11%Avg. position 6.0
- #6tiedReputationDefenderMentioned in 9%Avg. position 3.6
- #6tiedReputation ProsMentioned in 9%Avg. position 3.7
- #6tiedBrand24Mentioned in 9%Avg. position 7.5
- #6tiedStatus LabsMentioned in 7%Avg. position 5.6
- #6tiedNiceJobMentioned in 7%Avg. position 6.6
- #14tiedADPMentioned in 7%Avg. position 2.3
Where Birdeye ranks in AI
MarketRank · Mentioned in
- Online Reputation Management ServicesAI picks Birdeye most57%#1 of 244 · 57%
- Customer Reviews & UGC PlatformsAI picks Senja and 1 more about as often24%#3 of 330 · 18%
- Home, Restaurant, and Local Business ToolsAI picks Boudin Bakery most56%#10 of 58tied · 8%
- Marketing & Client Acquisition ToolsAI picks Google Business Profile most40%#26 of 403tied · 3%
- Omnichannel Marketing Automation PlatformsAI picks Klaviyo most47%#39 of 272tied · 2%
- Voice of Customer Feedback PlatformAI picks Canny and 1 more about as often39%#46 of 257tied · 2%
- Brand Intelligence and Reputation PlatformsAI picks Meltwater most57%#51 of 167tied · 1%
- Healthcare Patient Scheduling and Telehealth SoftwareAI picks athenahealth most41%#79 of 177tied · <1%
- Affiliate & Referral Marketing SoftwareAI picks PartnerStack most58%#109 of 345tied · <1%
- Social Media Management SoftwareAI picks Hootsuite and 1 more about as often70%#110 of 175tied · <1%
- Reddit and Community Marketing ServicesAI picks Soar most36%#117 of 422tied · <1%
- Scheduling and Booking SoftwareAI picks Calendly most82%#121 of 326tied · <1%
Topics where AI mentions Birdeye
TopicMentioned in · on this topicRank
- Local SEO business listing management toolHome, Restaurant, and Local Business Tools19%Rank #8tied#8tied
- New token discovery
- Marketing automation tools for service business appointment scheduling
- Customer feedback sentiment analysis
- AI picks mostMentioned in
- We need to manage our online reviews better. What's a good reputation management software to track reviews across multiple sites?on this questionAI picks Birdeye most98%
Excerpts where Birdeye appeared in the AI's answer
ChatGPTSep 20, 2026, ChatGPT birdeye.com — Broadest all-in-one option for multi-location businesses.
Google AI ModeSep 16, 2026, Google AI Mode Birdeye : Widely ranked as a top choice for multi-location and enterprise businesses.
- I need to improve our online reviews. What's the best reputation management software for a GM?on this questionAI picks Birdeye most95%
Excerpts where Birdeye appeared in the AI's answer
Google AI ModeSep 23, 2026, Google AI Mode Birdeye : Widely rated as a top-tier platform for multi-location and local business review management.
Google AI ModeSep 15, 2026, Google AI Mode Birdeye : Widely recognized as a leading platform for multi-location businesses.
- Our healthcare practice is struggling with negative patient feedback on medical review sites; which platforms are best for automating review requests and sentiment monitoring?on this questionAI picks Birdeye most100%
Excerpts where Birdeye appeared in the AI's answer
Google AI ModeSep 28, 2026, Google AI Mode Birdeye : Widely regarded as a powerhouse for multi-location and solo healthcare practices.
Google AI ModeSep 24, 2026, Google AI Mode Birdeye : Best-in-class for multi-location practices and enterprise visibility.
- best customer review management software for agencieson this questionAI picks Birdeye and 1 more about as often100%
- best customer review management software for small businesseson this questionAI picks Birdeye and 5 more about as often100%
- which ORM service providers should I consider?on this questionAI picks Birdeye and 2 more about as often73%
Excerpts where Birdeye appeared in the AI's answer
Google AI ModeOct 26, 2026, Google AI Mode Birdeye : A dominant platform leveraging AI agents and centralized review management suited for multi-location enterprise scale.
Google AI ModeSep 21, 2026, Google AI Mode Birdeye : Best for automated customer review generation, multi-channel messaging, and sentiment analysis via a centralized dashboard.
How AI describes Birdeye
Common descriptions
excellent · strong · all-in-one · best · ideal · ai-powered
Tone of AI’s statements about Birdeye
- Positive55%
- Neutral41%
- Mixed2%
- Negative2%
Question: which ORM service providers should I consider?
Google AI ModeOct 26, 2026
Birdeye : A dominant platform leveraging AI agents and centralized review management suited for multi-location enterprise scale.
Google AI ModeSep 21, 2026
Birdeye : Best for automated customer review generation, multi-channel messaging, and sentiment analysis via a centralized dashboard.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPTAsk ChatGPT yourself (opens in a new tab)
Question: We need to manage our online reviews better. What's a good reputation management software to track reviews across multiple sites?
ChatGPTSep 20, 2026
birdeye.com — Broadest all-in-one option for multi-location businesses.
ChatGPTAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)
How prominently AI mentions Birdeye
Position in answers
- Named first20%
- 2nd or 3rd21%
- Later59%
Each engine’s share of its own answers across Birdeye’s markets
- ChatGPT2%
- Google AI Mode4%
Sources AI cites
birdeye.com 34%Other sites 66%
- Your site34%
- AI Coworkers for Multi-location Brands | Birdeye (opens in a new tab) · 10%
- The #1 AI Review Management Platform | Birdeye (opens in a new tab) · 4%
- 15 best local listings management tools (2026) | Birdeye (opens in a new tab) · 3%
- AI Review Response Agent for Multi-Location Brands | Birdeye (opens in a new tab) · 2%
- Healthcare: Hospital Reviews & Patient Experience | Birdeye (opens in a new tab) · 2%
- Best customer review management software | Birdeye (opens in a new tab) · 2%
- Top 7 enterprise social media management software (2026) (opens in a new tab) · 2%
- 16 best online reputation management tools in 2026 | Birdeye (opens in a new tab) · 1%
- AI Review Insights for Multi-location Brands | Birdeye (opens in a new tab) · 1%
- Best review management tools for multi-location brands | Birdeye (opens in a new tab) · 1%
- 5%
- 7 Best Reputation Management Software Tools for 2026 (Full Demo & Comparison) (opens in a new tab) · 1%
- 7 Best Reputation Management Software Tools for 2026 (Full Demo & Comparison) (opens in a new tab) · 1%
- Reputation Management Multiple Review Platforms (opens in a new tab) · <1%
- 3 BEST Local SEO Tools To Dominate Your Market (opens in a new tab) · <1%
- Reputation Management - Multiple Review Platforms Live! (opens in a new tab) · <1%
- This five step process will boost YOUR medical practice Google rating! (opens in a new tab) · <1%
- Best Local SEO Tools for 2025 | Strategies for Success (opens in a new tab) · <1%
- 7 Best Local SEO Tools to Boost Your Local Rankings (opens in a new tab) · <1%
- 5 Reputation Management Tools Built For Agencies (opens in a new tab) · <1%
- 4%
- Understanding Birdeye Reports: 'Review Reports' | Birdeye Help Center (opens in a new tab) · 2%
- All about Birdeye Reviews | Birdeye Help Center (opens in a new tab) · 1%
- Getting started with Insights AI | Birdeye Help Center (opens in a new tab) · <1%
- Birdeye Healthcare Network & Package Availability | Birdeye Help Center (opens in a new tab) · <1%
- 3%
- Best Customer Advocacy Software: User Reviews from October 2026 (opens in a new tab) · 2%
- Best Review Management Software - G2 (opens in a new tab) · <1%
- Best App for Online Reputation Management (opens in a new tab) · <1%
- What are the top feedback analytics tools for customer ... - G2 (opens in a new tab) · <1%
- 3%
- My 8 Picks for the Best Online Reputation Management Tools (2026) (opens in a new tab) · 2%
- I Evaluated the 10 Best SMS Marketing Software for 2026 (opens in a new tab) · <1%
- I Reviewed 7 Best Social Media Management Tools for 2026 (opens in a new tab) · <1%
- 8 Best Social Media Suites I Evaluated for 2026 (opens in a new tab) · <1%
- 3%
- What Are the Best Sites for Reputation Management That Also Help Boost My Google Business Profile? (opens in a new tab) · 1%
- 5 Platforms Powering AI Search Visibility and Generative Engine ... (opens in a new tab) · <1%
- Best Review Management Software? (opens in a new tab) · <1%
- People using expensive platforms like Birdeye or Podium what keeps you using them? (opens in a new tab) · <1%
- Review & reputation management software? (opens in a new tab) · <1%
- How are people getting patient feedback? - Reddit (opens in a new tab) · <1%
The page AI cites most for Birdeye
