Best customer success & churn prediction platforms, according to AI

Data as of Aug 25, 2026 · Based on 1,613 AI responses · See how Parse measures this

Customer Success & Churn Prediction Platforms

233 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Customer Success & Churn Prediction Platforms, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	GainsightEnterprise-grade platform for complex customer journeys and deep analytics.	Enterprise-grade platform for complex customer journeys and deep analytics.	79%
2	ChurnZeroBuilt for SaaS businesses focused on real-time churn prevention.	Built for SaaS businesses focused on real-time churn prevention.	78%
3	TotangoModular platform with flexible workflows using 'SuccessBLOC' templates.	Modular platform with flexible workflows using 'SuccessBLOC' templates.	63%
4	VitallyModern, flexible platform for growing and mid-market SaaS teams.	Modern, flexible platform for growing and mid-market SaaS teams.	53%
5	PlanhatStrong on data visibility, connecting usage metrics with revenue.	Strong on data visibility, connecting usage metrics with revenue.	48%
6	CustifyLightweight and easy-to-use for small to medium-sized SaaS businesses.	Lightweight and easy-to-use for small to medium-sized SaaS businesses.	44%
7	HubSpotA unified CRM combining support, health scoring, and sales data.	A unified CRM combining support, health scoring, and sales data.	30%
8	ClientSuccessA clean, user-friendly interface for teams wanting clarity without complexity.	A clean, user-friendly interface for teams wanting clarity without complexity.	28%
9	SalesforceEnterprise CRM with customizable service and success clouds for unified data.	Enterprise CRM with customizable service and success clouds for unified data.	24%
10	Zendesk		16%
11	Velaris		13%
12	Intercom		10%
13	Qualtrics		7%
14	Mixpanel		7%
15	Catalyst		7%
16	Amplitude		6%
17	Customerscore		6%
18	Moxo		5%
19	Kapta		5%
20	Gong		4%
21	Pendo		4%
22	Userpilot		4%
23	Akita		4%
24	ZapScale		4%
25	PylonA B2B platform that integrates support channels like Slack and email.	A B2B platform that integrates support channels like Slack and email.	3%
26	Pecan		3%
27	Churnly		3%
28	Churn Assassin		3%
29	Tableau		3%
30	Microsoft		3%
31	SurveyMonkey		2%
32	Paddle		2%
33	TeamSupport		2%
34	Alphabet		2%
35	Segment		2%
36	Lightpoint Global		2%
37	Databox		2%
38	LinkedIn		2%
39	Nalpeiron		2%
40	Delighted		2%
41	Outreach		1%
42	Zendesk		1%
43	Freshworks		1%
44	Dock		1%
45	Snowflake		1%
46	Avoma		1%
47	CustomerGauge		1%
48	UserGuiding		1%
49	Contentsquare		1%
50	Sigma Computing		1%
51	Staircase		1%
52	Churned		<1%
53	SuperOffice		<1%
54	Akkio		<1%
55	EverAfter		<1%
56	Stripe		<1%
57	Nextiva		<1%
58	Medallia		<1%
59	Heap		<1%
60	Accoil		<1%
61	Softr		<1%
62	Exacaster		<1%
63	OnRamp		<1%
64	Baremetrics		<1%
65	Insight7		<1%
66	Hook		<1%
67	Journy		<1%
68	Zoho		<1%
69	FunnelStory		<1%
70	Hotjar		<1%
71	Retently		<1%
72	Fullview		<1%
73	Amazon		<1%
74	Kommunicate		<1%
75	Churnfree		<1%
76	Typeform		<1%
77	ZoomInfo		<1%
78	Supportbench		<1%
79	Statisfy		<1%
80	Pocus		<1%
81	Chargebee		<1%
82	Certinia		<1%
83	Outreach		<1%
84	Enterpret		<1%
85	Teamgate		<1%
86	PylonA B2B platform that integrates support channels like Slack and email.	A B2B platform that integrates support channels like Slack and email.	<1%
87	Akita Software		<1%
88	G2		<1%
89	Discern		<1%
90	Census		<1%
91	Oliv AI		<1%
92	Churnkey		<1%
93	Kapiche		<1%
94	June		<1%
95	Dialzara		<1%
96	Express Analytics		<1%
97	Sobot		<1%
98	Customer.io		<1%
99	Silver Softworks		<1%
100	LiveSession		<1%