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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#34 in AI Customer Support Chatbots · Mentioned in 3%
#1 in Help Desk & Ticketing Software · Mentioned in 84%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Sierra alone is ranked in Golf apparel shopping.
Zendesk alone is ranked in Help desk software, Knowledge base chatbot, Knowledge base ticket support, .
ChatGPT SearchSierra listed first: 47%Zendesk listed first: 53%
Google AI ModeSierra listed first: 58%Zendesk listed first: 42%
AugSierra listed first: 50%Zendesk listed first: 50%
SepSierra listed first: 43%Zendesk listed first: 57%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
