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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#14 in AI Customer Support Chatbots · Mentioned in 7%
#1 in Help Desk & Ticketing Software · Mentioned in 84%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Zendesk alone is ranked in Help desk software, Knowledge base ticket support, Pre-handoff data collection, Budget CSAT survey tools, .
ChatGPT SearchForethought listed first: 22%Zendesk listed first: 78%
Google AI ModeForethought listed first: 24%Zendesk listed first: 76%
JulForethought listed first: 26%Zendesk listed first: 74%
AugForethought listed first: 21%Zendesk listed first: 79%
Sep, so farForethought listed first: 21%79%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
