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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#1 in AI Customer Support Chatbots · Mentioned in 49%
#3 in Digital Adoption & Interactive Demo Platforms · Mentioned in 39%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Level: Survey tool integrating with customer success platforms and Onboarding content tools
Intercom alone is ranked in AI ticket reply drafting agents, AI-to-human handover, Multilingual AI help center software, No-code AI agent for helpdesk integration, .
ChatGPT SearchIntercom listed first: 18%Pendo listed first: 82%
Google AI ModeIntercom listed first: 19%Pendo listed first: 81%
JunIntercom listed first: 21%Pendo listed first: 79%
JulIntercom listed first: 15%Pendo listed first: 85%
AugIntercom listed first: 18%82%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
Pendo alone is ranked in Employee software training and support ticket reduction, Enterprise-scale workflow automation, Cross-application guidance, Process compliance enforcement, Product analytics software for event modeling without SQL, CRM user training, Product analytics software with free plan, Predictive churn tools for individual and parent-child business accounts, Mid-market churn prediction, Interactive product demos, Advanced survey logic and analysis and Employee onboarding software.
SepIntercom listed first: 9%Pendo listed first: 91%
