What AI says about WalkMe
Part of SAP
Since Jul 5Updated Oct 30, 2026Based on 40,305 AI responses
Reviewed by Dimitry Apollonsky
AI summary
WalkMe provides a digital adoption platform that overlays enterprise applications with in-app guidance, automated workflows, and adoption analytics. It is regularly recommended for cross-application guidance, customer onboarding, and reducing support tickets with interactive tooltips.
SAP14%
Products
Owned brands
- Concur3%
- WalkMeThis page1%
- Integrated Business Planning (SAP IBP)1%
- SuccessFactors Recruiting1%
- Sustainability Control Tower<1%
- Enterprise Asset Management<1%
- Digital Manufacturing<1%
- Transportation Management<1%
- Asset Performance Management<1%
- Treasury and Risk Management<1%
- CX<1%
- Analytics Cloud<1%
- Field Service Management<1%
- Master Data Governance<1%
- Manufacturing Execution<1%
- Commerce Cloud<1%
- for Utilities<1%
- Build Process Automation<1%
- GRC<1%
- Digital Manufacturing Cloud<1%
- Audit Management0%
Mentioned in
1%
of AI answers about WalkMe and its rivals
- ChatGPT1%
- Google AI Mode1%
Markets where AI mentions WalkMe
Market# · Mentioned in
All markets1%
- Digital Adoption & Interactive Demo PlatformsAI picks Userpilot and 4 more about as often#1 · 38%
- Customer Onboarding Software PlatformsAI picks Rocketlane and 1 more about as often#9 · 15%
- Best Product and App RecommendationsAI picks Lighthouse and 4 more about as often#12 · 2%
- Change Management & AI Strategy ConsultingAI picks Deloitte most#72 · <1%
- Product Analytics and Session ReplayAI picks PostHog most#110 · <1%
- Small Business HR & Payroll PlatformsAI picks Gusto most#167 · <1%
Topics where AI mentions WalkMe
TopicMentioned in · on this topicRank
- AI picks mostMentioned in
- What AI tools help employees learn new workflows from internal documentation and live task guidance?on this questionAI picks Tango and 3 more about as often64%
Excerpts where WalkMe appeared in the AI's answer
Google AI ModeSep 23, 2026, Google AI Mode WalkMe*: A heavyweight enterprise choice featuring WalkMe UI Intelligence and AI automation.
ChatGPTSep 19, 2026, ChatGPT walkme.com — Provides in-app guidance, walkthroughs, and workflow assistance across enterprise software.
- For a team worried about adoption, which platforms have the best onboarding resources, in-app guides, and customer support responsiveness?on this questionAI picks Userpilot and 2 more about as often69%
Excerpts where WalkMe appeared in the AI's answer
ChatGPTOct 29, 2026, ChatGPT WalkMe Best for employee adoption of complex systems such as ERP, CRM, and HR software.
ChatGPTOct 20, 2026, ChatGPT WalkMe is best suited to large organizations that need to guide employees through complicated workflows across enterprise applications.
How prominently AI mentions WalkMe
- Named first19%
- 2nd or 3rd30%
- Later50%
Insights for WalkMe
Gap between platforms: A 6.1-point platform gap for WalkMe in Digital Adoption & Interactive Demo Platforms
ChatGPTChatGPT38%Google AI ModeGoogle AI Mode32%Gap between platforms: A 8.7-point platform gap for WalkMe in Customer Onboarding Software Platforms
Google AI ModeGoogle AI Mode17%ChatGPTChatGPT9%
How AI rates WalkMe
Common descriptions
enterprise-grade · pioneer · expensive · complex · comprehensive · market leader
Tone of AI’s statements about WalkMe
- Positive56%
- Neutral35%
- Mixed4%
- Negative4%
WalkMe in AI answers
Question: For a team worried about adoption, which platforms have the best onboarding resources, in-app guides, and customer support responsiveness?
ChatGPTOct 29, 2026
WalkMe Best for employee adoption of complex systems such as ERP, CRM, and HR software.
ChatGPTOct 20, 2026
WalkMe is best suited to large organizations that need to guide employees through complicated workflows across enterprise applications.
Question: What DAP allows for "cross-application" guidance, guiding a user from their email into the CRM and then into the ERP?
Google AI ModeOct 21, 2026
Other enterprise DAPs like WalkMe and Whatfix also handle multi-application environments
Sources AI cites
- Your site29%
- WalkMe - Digital Adoption Platform | AI That Delivers Real ROI (opens in a new tab) · 13%Lists WalkMe
- CRM Training - WalkMe (opens in a new tab) · 3%
- 7 Best Product Tour Software in 2026 (opens in a new tab) · 2%
- 8 Best User Onboarding Tools in 2026 (opens in a new tab) · 2%
- WalkMe Learning Arc - AI-Native Enterprise Digital Learning (opens in a new tab) · 1%
- Guidance & Automation Software | WalkMe (opens in a new tab) · 1%Lists WalkMe
- Account Management - WalkMe - Digital Adoption Platform (opens in a new tab) · 1%
- WalkMe Success Center - WalkMe - Digital Adoption Platform (opens in a new tab) · 1%Lists WalkMe
- DEPLOYMENT GUIDE: - Digital Adoption Platforms (opens in a new tab) · 1%
- Agentic AI Automation: Scale Workflows - WalkMe (opens in a new tab) · <1%
- Lists WalkMe on 1 of 1 page8%
- Multi-Language - WalkMe Help Center (opens in a new tab) · 3%
- WalkMe Solution Overview - WalkMe Help Center (opens in a new tab) · 2%Lists WalkMe
- WalkMe Solutions Gallery - WalkMe Help Center (opens in a new tab) · 1%
- 多言語機能 - WalkMe Help Center (opens in a new tab) · <1%
- AI Answers - WalkMe Help Center (opens in a new tab) · <1%
- Cross-App Solutions - WalkMe Help Center (opens in a new tab) · <1%
- Installing the WalkMe for Microsoft Dynamics Package - WalkMe Help Center (opens in a new tab) · <1%
- Onboarding Tasks: Getting Started Guide - WalkMe Help Center (opens in a new tab) · <1%
- Salesforce Lightning Recommended Solutions - WalkMe Help Center (opens in a new tab) · <1%
- Proactive AI: Getting Started - WalkMe Help Center (opens in a new tab) · <1%
- Lists WalkMe on 2 of 2 pages6%
- 12 best product tour software tools for 2026 - Guideflow Blog (opens in a new tab) · 1%
- 15 best onboarding tour tools for customer success teams in 2026 - Guideflow Blog (opens in a new tab) · 1%Lists WalkMe
- 12 best digital adoption platforms for 2026 - Guideflow Blog (opens in a new tab) · 1%
- 31 best user onboarding tools for 2026 - Guideflow Blog (opens in a new tab) · 1%
- Best customer onboarding tools for 2026: 26 solutions compared - Guideflow Blog (opens in a new tab) · 1%
- Best 9 interactive user guide tools for SaaS teams in 2026 - Guideflow Blog (opens in a new tab) · <1%Lists WalkMe
- 20 product onboarding tools for SaaS in 2026 - Guideflow Blog (opens in a new tab) · <1%
- 15 product walkthrough platforms for better user activation in 2026 - Guideflow Blog (opens in a new tab) · <1%
- 13 best product adoption software tools compared (2026) - Guideflow (opens in a new tab) · <1%
- Lists WalkMe on 1 of 1 page3%
- Lists WalkMe on 1 of 1 page2%
- 2%
- Cross-Application Guidance: Technology & Best Practices (opens in a new tab) · 1%
- AI in Digital Adoption Platforms: Capabilities & Trends - Apty.ai (opens in a new tab) · <1%
- 10 Best Digital Adoption Platforms by Use Case (2026) (opens in a new tab) · <1%
- Top 8 Customer Onboarding Platforms in 2026 (opens in a new tab) · <1%
- Training LMS vs DAP: Which Helps You Scale Faster? (opens in a new tab) · <1%
- Lists WalkMe on 1 of 1 page2%
- 2%
- Best Digital Adoption Platforms in 2026: An Enterprise Buyers Guide (opens in a new tab) · 1%
- What is a Digital Adoption Platform? Benefits & Features Explained - YouTube (opens in a new tab) · <1%
- How to Reduce SaaS Churn (4-Step Framework) (opens in a new tab) · <1%
- Interactive Demo Software Compared: HowdyGo vs Storylane vs Arcade vs Navattic vs Supademo (2026) (opens in a new tab) · <1%
- Product-Led Onboarding Explained: Framework, Types & ... (opens in a new tab) · <1%
