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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#7 in Knowledge Base and Wiki Software · Mentioned in 18%
#1 in Help Desk & Ticketing Software · Mentioned in 84%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Level: Internal wiki software
Helpjuice alone is ranked in Technical documentation management and Onboarding content tools.
Zendesk alone is ranked in Help desk software, AI automation for customer order inquiries.
Google AI ModeHelpjuice listed first: 47%Zendesk listed first: 53%
ChatGPT SearchHelpjuice listed first: 26%Zendesk listed first: 74%
AugHelpjuice listed first: 48%Zendesk listed first: 52%
SepHelpjuice listed first: 39%Zendesk listed first: 61%
Oct, so farHelpjuice listed first: 31%69%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
