What does AI recommend for knowledge base and wiki software?

Notion and Confluence Whiteboards are the most frequently cited knowledge base solutions in current AI responses. This category remains highly contested, with both platforms experiencing significant interest across all analyzed prompts.

Which knowledge base and wiki software brands appear most in AI answers?

Across 5,228 AI responses, Notion is mentioned most, named in 62% of them, followed by Document360 (59%) and Zendesk (38%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 5,228 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best knowledge base and wiki software, according to AI

Data as of Aug 25, 2026 · Based on 5,228 AI responses · See how Parse measures this

Knowledge Base and Wiki Software

669 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Knowledge Base and Wiki Software, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	NotionFlexible all-in-one workspace with AI-powered search and databases.	Flexible all-in-one workspace with AI-powered search and databases.	62%
2	Document360Purpose-built knowledge platform specialized for structured SaaS documentation.	Purpose-built knowledge platform specialized for structured SaaS documentation.	59%
3	Zendesk		38%
4	Atlassian Confluence AI		37%
5	GuruAI-powered knowledge retrieval that surfaces verified information in Slack.	AI-powered knowledge retrieval that surfaces verified information in Slack.	33%
6	Helpjuice		29%
7	BookStackSimple self-hosted wiki using structured book and chapter layouts.	Simple self-hosted wiki using structured book and chapter layouts.	23%
8	SliteAsync-friendly wiki with AI search designed for distributed teams.	Async-friendly wiki with AI search designed for distributed teams.	22%
9	SlabClean, intuitive wiki interface focusing on fast knowledge discovery.	Clean, intuitive wiki interface focusing on fast knowledge discovery.	21%
10	Nuclino		20%
11	Help Scout		19%
12	Confluence		18%
13	Tettra		15%
14	Microsoft		15%
15	DokuWiki		14%
16	Bloomfire		13%
17	Freshworks		12%
18	MediaWiki		12%
19	ProProfs Knowledge Base		10%
20	Wiki.jsCustomizable open-source platform supporting Markdown and modular search.	Customizable open-source platform supporting Markdown and modular search.	9%
21	Salesforce		9%
22	GuruAI-powered knowledge retrieval that surfaces verified information in Slack.	AI-powered knowledge retrieval that surfaces verified information in Slack.	9%
23	XWiki		9%
24	Zoho		8%
25	Atlassian		8%
26	KnowledgeOwl		8%
27	GitbookDeveloper-centric documentation platform with Git-based authoring workflows.	Developer-centric documentation platform with Git-based authoring workflows.	7%
28	Alphabet		7%
29	Stonly		6%
30	Glean		6%
31	BlueSpice		5%
32	Intercom		5%
33	ClickUp		4%
34	HubSpot		3%
35	GitHub		3%
36	Archbee		3%
37	Outline		3%
38	Adobe		3%
39	ServiceNow		3%
40	Featurebase		3%
41	Softr		2%
42	Knowmax		2%
43	HelpSite		2%
44	Algolia		2%
45	Guru Software		2%
46	KnowledgeBase		2%
47	Elastic		2%
48	Coveo		2%
49	OpenAI		2%
50	FuseBase		2%
51	Zendesk		2%
52	Canva		2%
53	HelpDocs		2%
54	Zapier		2%
55	Pylon		2%
56	ProProfs		2%
57	TWiki		1%
58	Eesel		1%
59	GoSearch		1%
60	Documize		1%
61	ClickHelp		1%
62	Denser		1%
63	Papyrs		1%
64	Pretius		1%
65	IBM		1%
66	Amazon		1%
67	SearchUnify		1%
68	Docusaurus		1%
69	Livepro		1%
70	Lark		<1%
71	Read the Docs		<1%
72	MagicHow		<1%
73	Anthropic		<1%
74	Capacity		<1%
75	Desk365		<1%
76	Plain		<1%
77	HelpCrunch		<1%
78	Perplexity		<1%
79	BoldDesk		<1%
80	You Need A Wiki		<1%
81	MindsDB		<1%
82	Scribe		<1%
83	Mintlify		<1%
84	Helpscoutdocs		<1%
85	Kipwise		<1%
86	MkDocs		<1%
87	Cursor		<1%
88	Synthesia		<1%
89	eGain		<1%
90	WordPress		<1%
91	Wonderchat		<1%
92	Obsidian		<1%
93	UserGuiding		<1%
94	Herothemes		<1%
95	Coda		<1%
96	HelpKit		<1%
97	SlimWiki		<1%
98	Jasper		<1%
99	Apache Software Foundation		<1%
100	IT Glue		<1%