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Data as of Oct 14, 2026Based on 129 AI responses
Reviewed by Dimitry Apollonsky
Rank and Mentioned in · since Jul 5
| # | Brand | Recommended for | Mentioned in |
|---|---|---|---|
| 1 | native live chat integration and automatic contact profile creation | native live chat integration and automatic contact profile creation | 68% |
| 2 | enterprise customization for connecting live agent transcripts and lead records | enterprise customization for connecting live agent transcripts and lead records | 31% |
| 3 | messaging and AI agents that feed conversation data to major platforms | messaging and AI agents that feed conversation data to major platforms | 29% |
| 4 | mature workflows for capturing interactions directly into sales pipelines | mature workflows for capturing interactions directly into sales pipelines | 26% |
| 5 | the LeadBooster chatbot add-on for logging visitor chats into pipelines | the LeadBooster chatbot add-on for logging visitor chats into pipelines | 24% |
| 6 | omnichannel communication logging and Zia AI email thread scraping | omnichannel communication logging and Zia AI email thread scraping | 22% |
| 7 | mature AI email capture and complex third-party chat integrations | mature AI email capture and complex third-party chat integrations | 19% |
| 8 | capturing customer service chat records into broader CRM workflows | capturing customer service chat records into broader CRM workflows | 18% |
| 9 | partner apps and Power Platform connectors that log customer interactions | partner apps and Power Platform connectors that log customer interactions | 18% |
| 10 | automatically capturing website chat conversations and lead data into Freshsales | automatically capturing website chat conversations and lead data into Freshsales | 16% |
| 11 | 16% | ||
| 12 | 14% | ||
| 13 | 14% | ||
| 14 | 13% | ||
| 15 | 13% |
What’s changing · since July
Since July, HubSpotrising, Clayrising, and AskElephantrising have expanded their presence across data entry recommendations. Gongfalling and ZoomInfo have seen fewer mentions across the market.
Week of Sep 21–27 · Since Jul 5
Widest split: HubSpot, 81% on ChatGPT Search and 55% on Google AI Mode.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| HubSpot | 81% | 55% | |
| Salesforce CRM | 31% | 31% | |
| Intercom | 36% | 23% | |
| Salesforce Sales Cloud | 27% | 24% | |
| Pipedrive | 30% | 18% | |
| Zoho CRM | 27% | 18% | |
| Salesforce | 25% | 11% | |
| Zendesk | 28% | Outside Google AI Mode's top 25 | |
| Microsoft Dynamics 365 | 31% | Outside Google AI Mode's top 25 | |
| Freshworks CRM | 16% | 16% |
Our sales representatives are spending more time entering data than selling. Who offers a CRM that automates data entry via voice or email scraping?
For a company using chat on their website, which CRMs integrate chat transcripts and lead data automatically into contact records?
I need a CRM filler that is accurate and does not override existing manual data.
We use a CRM. Who offers an AI that listens to sales calls and auto-fills the CRM fields?
52% of citations point at the ranked brands’ own sites. youtube.com, coffee.ai are the most-cited sites outside the ranked brands’ own domains.
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