What AI says about Zoom

Data as of Oct 22, 2026Based on 32,555 AI responsesReviewed by

How we measure

zoom.us

AI summary

Zoom is a unified communications platform for hybrid and remote teams that provides video meetings, chat, phone, calendar, and collaborative tools.

Mentioned in

9%

of AI answers about Zoom and its rivals · since Jul 5

The market map

Webinar and Video Conferencing Platforms

Mentioned in

  1. 1ZoomMentioned in 32%Avg. position 5.0
  2. 1LivestormMentioned in 30%Avg. position 5.3
  3. 3Microsoft TeamsMentioned in 27%Avg. position 4.6
  4. 3DemioMentioned in 26%Avg. position 4.4
  5. 5Google MeetMentioned in 23%Avg. position 5.3
  6. 5BigMarkerMentioned in 21%Avg. position 5.6
  7. 5WebexMentioned in 21%Avg. position 6.4
  8. 8Zoom WebinarsMentioned in 20%Avg. position 5.0
  9. 9ON24Mentioned in 16%Avg. position 5.6
  10. 10EasyWebinarMentioned in 14%Avg. position 5.6
  11. 10GoTo WebinarMentioned in 12%Avg. position 6.8
  12. 12eWebinarMentioned in 11%Avg. position 4.8
  13. 13WebinarNinjaMentioned in 9%Avg. position 5.4
  14. 13WebinarJamMentioned in 9%Avg. position 6.3

Where Zoom ranks in AI

MarketRank · Mentioned in

Topics where AI mentions Zoom

TopicMentioned in · on this topic

How AI describes Zoom

Common descriptions

reliable · excellent · robust · strong · familiar · good

Tone of AI’s statements about Zoom

  • Positive35%
  • Neutral58%
  • Mixed3%
  • Negative4%

Question: What is the best solution for managing virtual cards for software subscriptions to prevent "zombie" recurring charges?

Google AI ModeOct 22, 2026

A card created for a specific tool (like Figma or Zoom) is strictly locked to that merchant

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)

Question: I need a webinar platform that allows for live streaming and does not cap the number of attendees.

ChatGPT SearchSep 23, 2026

Zoom can scale its webinar capacity dramatically, up to 1 million view-only attendees with the appropriate license, but that's still a defined capacity rather than literally unlimited.

ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

Question: We use a webinar platform. Who offers a certificate generator that emails attendees after completion?

Google AI ModeOct 22, 2026

Most mainstream webinar software (like Demio, Livestorm, or Zoom ) focuses on hosting and basic analytics rather than native document design, meaning they rarely have a built-in certificate generator

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)

Where AI mentions Zoom

Position in answers

  • Named first16%
  • 2nd or 3rd25%
  • Later59%

Each engine’s share of its own answers across Zoom’s markets · since Jul 5

  • ChatGPT Search8%
  • Google AI Mode9%

Insights for Zoom

Week of Oct 10–16 · Since Jul 5

  • Gap between platforms: A 2.4-point platform gap for Zoom in Business VoIP Phone Systems

    ChatGPT SearchChatGPT Search8%Google AI ModeGoogle AI Mode6%
  • Gaining: Is mentioned in 5.2% of Language Services and Editing Providers AI answers, up from 0.6%

  • Gap between platforms: ChatGPT Search mentions Zoom 7.7 points more often than Google AI Mode in Webinar and Video Conferencing Platforms

    ChatGPT SearchChatGPT Search37%Google AI ModeGoogle AI Mode29%
View 3 more insights in 1 market since Aug 9

Compare Zoom

Sources AI cites

zoom.us 4%Other sites 96%

The page AI cites most for Zoom

zoom.us faviconzoom.usHome page (opens in a new tab)2%of answers