Medical practice management with telehealth

Switching medical practice management software is a good opportunity to consolidate your scheduling, billing, electronic health records (EHR), and telehealth into one system rather than paying for several disconnected tools.

The best choice depends on your specialty, practice size, insurance billing requirements, and whether you need telehealth built directly into the patient chart and scheduling workflow.

Medical practice management platforms to compare

Here are six established options worth evaluating. They differ in how much of the clinical, administrative, and virtual-care workflow they cover.

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1. athenaOne

(Best for integrated workflows)

Combines EHR, practice management, billing, and patient engagement. Its built-in telehealth supports video visits and integrated billing workflows. Worth considering for established practices and growing groups.

Website: athenahealth telehealth ·www.athenahealth.com+1

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2. DrChrono

Best for mobile-friendly workflows. Combines scheduling, charting, billing, and telehealth. Patients can join video visits without installing additional software, and the platform offers mobile-oriented clinical tools.

Website: DrChrono telehealth ·www.drchrono.com+1

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3. Tebra

Best to investigate for a smaller independent practice. Offers practice-management, EHR, patient-engagement, and billing capabilities. Confirm whether its current telehealth setup is native or relies on a third-party integration.

Website: Tebra ·www.capterra.com+2

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4. CharmHealth

Best for an all-in-one cloud platform to evaluate. Combines EHR, practice management, telehealth, and patient engagement. Ask for a demonstration of your specialty-specific documentation and billing workflows.

Website: CharmHealth ·www.capterra.com+1

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5. SimplePractice

Best to consider for behavioral health. Offers integrated telehealth and practice-management tools. Particularly relevant to therapists and similar clinicians; verify medical prescribing, specialty templates, and insurance-claim needs if you run a general medical practice.

Website: SimplePractice ·www.capterra.com+2

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6. Healthie

Best to consider for virtual-first care. Relevant to nutrition, wellness, and longitudinal coaching-style care, with patient management and virtual-care workflows. Check compatibility with your medical billing, prescribing, and clinical documentation requirements.

Website: Healthie ·www.athenahealth.com+2

These are a starting shortlist, not a final ranking. Feature availability and pricing can vary by plan, so confirm details with each vendor.

What to check before switching

Use these requirements to compare vendor proposals:

• Telehealth integration: Can you launch a video visit from the appointment schedule and document it in the patient's chart?
• Medical billing: Does it support your insurance claims, coding, eligibility checks, and telehealth billing workflows?
• Clinical features: Does it include e-prescribing, lab orders, clinical templates, and medication management where needed?
• HIPAA and security: Will the vendor sign a Business Associate Agreement (BAA), and what security, access-control, and audit-log features are included?
• Migration: Can it import your existing patient charts, medication lists, notes, appointments, and billing history?
• Total cost: Compare implementation, data migration, training, telehealth add-ons, clearinghouse fees, and per-provider charges—not just the advertised monthly price.

Let me narrow this down for your practice

The most important first question is: What type of medical practice do you run?

1. Specialty

Primary care / family medicine

Specialty medical practice (e.g., cardiology, dermatology)

Behavioral health / psychiatry

Functional, integrative, or wellness medicine

Other

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2. Practice size

Solo provider

2–5 providers

6–20 providers

More than 20 providers

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3. Billing model

Insurance and self-pay

Primarily cash-pay

Membership / direct care

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4. Monthly software budget per provider

Under $100

$100–$250

$250+

Flexible for the right fit

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5. Your current software (optional)

[Input placeholder: e.g., Kareo, eClinicalWorks, paper charts] (Current value unavailable.)

[Find my best-fit platforms]

With those details, I can narrow the list to the strongest three options and compare their telehealth capabilities, pricing, and migration requirements for your specific practice.