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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#1 in AI Customer Support Chatbots · Mentioned in 49%
#7 in AI Customer Support Chatbots · Mentioned in 11%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Level: Speech to summary software for support calls and Internal knowledge Q&A and search
Intercom alone is ranked in No-code chatbot builder, Knowledge base ticket support, Customer-facing knowledge base, Software with strong onboarding and support for teams, .
ChatGPT SearchIntercom listed first: 66%Zendesk AI listed first: 34%
Google AI ModeIntercom listed first: 58%Zendesk AI listed first: 42%
JunIntercom listed first: 62%Zendesk AI listed first: 38%
JulIntercom listed first: 53%Zendesk AI listed first: 47%
AugIntercom listed first: 76%24%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
SepIntercom listed first: 68%Zendesk AI listed first: 32%
