· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#1 in AI Customer Support Chatbots · Mentioned in 49%
#4 in AI Customer Support Chatbots · Mentioned in 20%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Intercom alone is ranked in Behavioral NPS surveys, Help desk software, In-app user onboarding tools, B2B lead generation software, .
Google AI ModeIntercom listed first: 89%Fin by Intercom listed first: 11%
ChatGPT SearchIntercom listed first: 86%Fin by Intercom listed first: 14%
JulIntercom listed first: 71%Fin by Intercom listed first: 29%
AugIntercom listed first: 93%Fin by Intercom listed first: 7%
SepIntercom listed first: 88%12%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
Fin by Intercom alone is ranked in Real-time chat APIs and Hypoallergenic dildos.
Oct, so farIntercom listed first: 90%Fin by Intercom listed first: 10%