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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#22 in Knowledge Base and Wiki Software · Mentioned in 7%
#2 in Knowledge Base and Wiki Software · Mentioned in 51%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Confluence alone is ranked in Centralized company resource storage, Team communication and project discussion, Cross-team project visibility, Employee knowledge sharing, .
ChatGPT SearchConfluence listed first: 58%Document360 listed first: 42%
Google AI ModeConfluence listed first: 52%Document360 listed first: 48%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
Document360 alone is ranked in Technical documentation management, Knowledge base chatbot, Self-service help center with AI search, Multilingual AI help center software, Software with strong onboarding and support for teams, Onboarding content tools, Interactive product demos, Knowledge base ticket support and Multilingual housekeeping SOPs.
