Data as of Aug 25, 2026 · Based on 315 AI responses · Shares cover the last 30 days · See how Parse measures this
CRM Telephony Integration Software
Parse
https://parse.gl
| # | Brand | What AI says | Mention rate |
|---|---|---|---|
| 1 | A leading CRM with both native calling and strong third-party integrations. | 82% | |
| 2 | The enterprise CRM standard, integrating with numerous top VoIP systems. | 82% | |
| 3 | Often mentioned for its integrated Zoho Voice and PhoneBridge options. | 82% | |
| 4 | Top choice for deep, native-feel CRM integrations. | 79% | |
| 5 | Frequently cited enterprise-grade VoIP provider for | 70% | |
| 6 | 65% | ||
| 7 | Recommended for its AI-powered call summaries and transcriptions. | 64% | |
| 8 | A rising provider, often highlighted for robust call-logging features. | 59% | |
| 9 | Gaining mentions as a VoIP system that auto-logs calls and recordings. | 57% | |
| 10 | 39% | ||
| 11 | A CRM built for call-heavy workflows with native calling features. | 38% | |
| 12 | 25% | ||
| 13 | 21% | ||
| 14 | 21% | ||
| 15 | 17% | ||
| 16 | 15% | ||
| 17 | 15% | ||
| 18 | 14% | ||
| 19 | 14% | ||
| 20 | 13% | ||
| 21 | 13% | ||
| 22 | 12% | ||
| 23 | 10% | ||
| 24 | 9% | ||
| 25 | 9% |
Who wins on each AI
The same market, seen by two models.
Sources AI cited
cloudtalk.io is the page AI reaches for most here, cited in 56% of analyzed answers.
“A CRM with its own built-in VoIP software” → “A platform that integrates well with external VoIP systems like Aircall”
Slipped from rank #2 to #6 between Nov 2025 and Mar 2026.
Jumped from rank #4 to #2 between Nov 2025 and Mar 2026.
Grew from 37% mention rate to 68% between Nov 2025 and Mar 2026.
Dropped from rank #6 to #12 between Nov 2025 and Mar 2026.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| 91% | 87% | ||
| 96% | 61% | ||
| 91% | 83% | ||
| 83% | 74% | ||
| 91% | 57% |
Across 315 AI responses, HubSpot is mentioned most, named in 82% of them, followed by Salesforce (82%) and Zoho (82%).
Parse measures each brand's mention rate — the share of answers naming it — across 315 AI responses to this market's buyer questions over the last 30 days. Answers are collected daily and the ranking is re-measured on the same 30-day window.
Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.
AI responses initially focused on CRMs with native calling like Zoho and
Close in late 2025, but by early 2026, the consensus shifted. The prevailing recommendation now is to pair a major CRM like
HubSpot or
Salesforce with a dedicated telephony provider like or for the best results.
Responses for this prompt evolved significantly between November 2025 and early 2026. Early answers highlighted all-in-one CRMs like Zoho and for their built-in features, while later responses increasingly emphasize integrating best-in-class CRMs with specialized VoIP providers such as and .
Brands mentioned
Brands mentioned
Responses for this prompt evolved significantly between November 2025 and early 2026. Early answers highlighted all-in-one CRMs like Zoho and
HubSpot for their built-in features, while later responses increasingly emphasize integrating best-in-class CRMs with specialized VoIP providers such as
Aircall and
CloudTalk.