What AI says about 360 SMS
Data as of Oct 21, 2026Based on 38,727 AI responses
Reviewed by Dimitry Apollonsky
AI summary
360 SMS is a Salesforce-native application that enables businesses to manage multichannel communications, including SMS, WhatsApp, and social media messaging, directly within their CRM.
<1%
across 360 SMS’s markets · since Jul 5
The market map
CRM Telephony Integration SoftwareMentioned in
- 1AircallMentioned in 85%Avg. position 19.7
- 2RingCentralMentioned in 72%Avg. position 26.2
- 2CloudTalkMentioned in 64%Avg. position 13.7
- 4HubSpotMentioned in 58%Avg. position 25.1
- 4JustCallMentioned in 54%Avg. position 29.1
- 6PipedriveMentioned in 48%Avg. position 8.9
- 6DialpadMentioned in 45%Avg. position 7.6
- 6CloseMentioned in 41%Avg. position 6.2
- 6Zoho CRMMentioned in 41%Avg. position 15.8
- 10Salesforce Sales CloudMentioned in 28%Avg. position 6.4
- 13TwilioMentioned in 19%Avg. position 12.0
- 13Five9Mentioned in 17%Avg. position 10.6
- 13KixieMentioned in 17%Avg. position 77.8
- 13Freshworks CRMMentioned in 17%Avg. position 11.6
- 56360 SMSMentioned in 1%Avg. position 9.0
Where 360 SMS ranks in AI
360 SMS in AI’s own words
Question: Our support team needs a platform that handles high-volume SMS customer service tickets alongside automated marketing drip campaigns. Which vendors provide this hybrid functionality?
Google AI ModeAug 10, 2026
native apps like 360 SMS App , which lets you manage support ticket stages and automated drip flows
Question: Our support team needs a platform that handles high-volume SMS customer service tickets alongside automated marketing drip campaigns. Which vendors provide this hybrid functionality?
Google AI ModeAug 1, 2026
Using Salesforce Service Cloud for heavy ticket case management alongside specialized native extensions like the 360 SMS App allows you to execute multi-channel drip campaigns
Where AI mentions 360 SMS
Each engine’s share of its own answers across 360 SMS’s markets · since Jul 5
- ChatGPT Search<1%
- Google AI Mode<1%
The page AI cites most for 360 SMS
Questions and answers
- Mentioned in
Excerpts where 360 SMS appeared in the AI's answer
Google AI ModeAug 10, 2026, Google AI Mode native apps like 360 SMS App , which lets you manage support ticket stages and automated drip flows
Google AI ModeAug 1, 2026, Google AI Mode Using Salesforce Service Cloud for heavy ticket case management alongside specialized native extensions like the 360 SMS App allows you to execute multi-channel drip campaigns
Other brands in Omnichannel Marketing Automation Platforms
Rank
Sources AI cites
360smsapp.com 75%Other sites 25%
- Owned75%
- Salesforce SMS Drip Campaign | 360 SMS Native APP · 25% (opens in a new tab)
- Ringless Voicemail Drop: Boost Outreach Without Interruptions—See How · 25% (opens in a new tab)
- Best Practices for Marketing Cloud Text Messaging · 13% (opens in a new tab)
- Bulk Texting Made Simple for Every Business · 13% (opens in a new tab)
