Remote Desktop and Support Software | Parse

Remote Desktop and Support Software in AI answers

Data as of Oct 18, 2026Based on 585 AI responsesReviewed by Dimitry Apollonsky

AI summary

Splashtop holds a narrow lead over TeamViewer, with both recommended widely for secure IT support and general remote computer access. When users specifically need performance over low-bandwidth connections, AnyDesk is the usual answer.

Most-mentioned brands

Rank and Mentioned in · since Jul 5

#	Brand	Recommended for	Mentioned in
1	Splashtop 61% cost-effective remote support with strong security and reliable high-performance streaming	cost-effective remote support with strong security and reliable high-performance streaming	61%
2	TeamViewer 57% comprehensive cross-platform remote support and reliable enterprise unattended access	comprehensive cross-platform remote support and reliable enterprise unattended access	57%
3	AnyDesk 56% lightweight, fast remote access engineered specifically for low-bandwidth environments	lightweight, fast remote access engineered specifically for low-bandwidth environments	56%
4	Zoho AssistZoho product line 47% cloud-based remote troubleshooting tailored for helpdesks and ITSM integrations	cloud-based remote troubleshooting tailored for helpdesks and ITSM integrations	47%
5	ConnectWise Control 36% scalable remote management and proactive endpoint support for IT technicians	scalable remote management and proactive endpoint support for IT technicians	36%
6	RustDesk 31% self-hosted, open-source unattended access without requiring a paid subscription	self-hosted, open-source unattended access without requiring a paid subscription	31%
7	Chrome Remote DesktopAlphabet product line 24% simple, free browser-based screen sharing and basic unattended access	simple, free browser-based screen sharing and basic unattended access	24%
8	BeyondTrust Remote SupportBeyondtrust product line 22% enterprise compliance, session recording, and granular security controls	enterprise compliance, session recording, and granular security controls	22%
9	RemotePC 13% budget-friendly remote computer management tailored for small business fleets	budget-friendly remote computer management tailored for small business fleets	13%
10	Microsoft 10%		10%
11	Beyondtrust 8%		8%
12	Microsoft WindowsMicrosoft product line 8%		8%
13	HelpWire 8%		8%
14	TeamViewer TensorTeamViewer product line 8%		8%
15	Xero 7%		7%
16	Google MeetAlphabet product line 6%		6%
17	Splashtop Remote SupportSplashtop product line 5%		5%
18	RemotePC HelpDeskRemotePC product line 5%		5%
19	GoTo ResolveLogMeIn product line 5%		5%
20	Zoom · zoom.us 5%		5%
21	Parsec 5%		5%
22	NinjaOne 4%		4%
23	Sage 4%		4%
24	ScreenMeet 4%		4%
25	Connectwise 4%		4%
26	LogMeIn RescueLogMeIn product line 4%		4%
27	QuickBooks Online PlusIntuit product line 4%		4%
28	Splashtop Business AccessSplashtop product line 4%		4%
29	Whereby 3%		3%
30	Screenleap 3%		3%
31	Sage IntacctSage product line 3%		3%
32	NetSuiteOwned by Oracle 3%		3%
33	ISL Online 3%		3%
34	Tailscale 3%		3%
35	QuickBooks OnlineIntuit product line 3%		3%
36	Zoho 3%		3%
37	SolarWinds Dameware Remote SupportSolarWinds product line 3%		3%
38	DeskRT 2%		2%
39	Zendesk 2%		2%
40	VNC ConnectRealvnc product line 2%		2%
41	Azure Virtual DesktopMicrosoft product line 2%		2%
42	Windows 365Microsoft product line 2%		2%
43	CrankWheel 2%		2%
44	Zoho BooksZoho product line 2%		2%
45	Dead Simple Screen Sharing 2%		2%
46	DWService 2%		2%
47	PDQ ConnectPDQ product line 2%		2%
48	Remote Utilities 2%		2%
49	Jitbit 2%		2%
50	Loom 2%		2%
51	TightVNC 2%		2%
52	NoMachine 2%		2%
53	UltraVNC 2%		2%
54	LogMeIn 2%		2%
55	Dameware Remote EverywhereSolarWinds product line 2%		2%
56	Zohodesk 2%		2%
57	QuickBooksIntuit product line 1%		1%
58	DemoRoom 1%		1%
59	MeshCentral 1%		1%
60	FreshserviceFreshworks product line 1%		1%
61	Getscreen.me 1%		1%
62	Surfly 1%		1%
63	Windows Quick AssistMicrosoft product line 1%		1%
64	FreshBooks 1%		1%
65	SolarWinds 1%		1%
66	SolarWinds Web Help DeskSolarWinds product line 1%		1%
67	Fullview 1%		1%
68	ServiceNow 1%		1%
69	Dameware 1%		1%
70	Jira SoftwareAtlassian product line 1%		1%
71	Business Access Pro 1%		1%
72	HopToDesk 1%		1%
73	Realvnc 1%		1%
74	QuickBooks DesktopIntuit product line 1%		1%
75	Windows App 1%		1%
76	WireGuard 1%		1%
77	Microsoft Remote HelpMicrosoft product line 1%		1%
78	Microsoft IntuneMicrosoft product line 1%		1%
79	Enterprise Rent-A-CarOwned by Enterprise Truck Rental 1%		1%
80	Zoom · zoom.com 1%		1%
81	Jump Desktop 1%		1%
82	Iperius Remote 1%		1%
83	Sage AccountingSage product line 1%		1%
84	SimpleHelp 1%		1%
85	ManageEngine Remote Access PlusManageengine product line 1%		1%
86	PCMagOwned by Ziff Davis 1%		1%
87	Jump Desktop ConnectJump Desktop product line 1%		1%
88	Acumatica 1%		1%
89	Apache GuacamoleApache Software Foundation product line 1%		1%
90	Microsoft Entra Connect SyncMicrosoft product line 1%		1%
91	LiteManager 1%		1%
92	JitsiJit product line 1%		1%
93	Okta 1%		1%
94	Summit Hosting 1%		1%
95	GEGI SIS 1%		1%
96	Atlassian 1%		1%
97	Datto 1%		1%
98	SSH Communications Security 1%		1%
99	HelpSpot <1%		<1%
100	TSplus <1%		<1%

Recommendations by AI engine

ChatGPT SearchGoogle AI Mode

Widest split: Zoho Assist, 29% on ChatGPT Search and 62% on Google AI Mode.

Mentioned in on each AI engine, by brand
Brand	ChatGPT Search	Google AI Mode
Splashtop	65%	55%
TeamViewer	65%	43%
AnyDesk	60%	47%
Zoho Assist	29%	62%
ConnectWise Control	41%	30%
RustDesk	29%	30%
Chrome Remote Desktop	20%	21%
BeyondTrust Remote Support	30%	13%
RemotePC	Outside ChatGPT Search's top 25	18%
Microsoft	9%	10%

Questions by topic4

Low-bandwidth remote support
- What are you using for end-user remote support software that's secure and works well on low-bandwidth connections?
- We are looking for a secure way to provide remote support to users who have unstable or slow internet. Any suggestions?
- We are looking for a secure remote support solution that doesn't lag on poor connections. Any suggestions?
- Which remote support software is the most secure and performs best on low-bandwidth connections for supporting end-users?
Customer screen sharing
- I'm looking for a simple screen-sharing tool for walking customers through a solution in real-time.
Unattended remote desktop access
- I need remote desktop software that allows me to access computers in the background without someone needing to be there to accept the connection. What are my options?
- I am looking for remote access tools that support unattended connections so I can log in without needing someone on the other end to approve it.
- I'm looking for remote desktop tools that support unattended access so I can connect to machines without needing a user on the other end to approve it.
Remote desktop tool integrated with helpdesk tickets
- We use a popular helpdesk software. Who offers a remote desktop tool that launches directly from the ticket view?

best remote desktop software for small businesses
best remote desktop software for remote teams
Our remote employees are having constant computer issues. What is the best remote desktop software for an IT Support Specialist to provide support?
What is the best remote desktop software?
I need a remote desktop tool that allows unattended access and does not require a subscription.
I'm looking for a way to remotely access and support employee computers. What's the best remote desktop software that is highly secure?
My company's employees need faster help with their laptops. What's the best remote support tool for a desktop support technician?
As a company with remote staff, which accounting solutions allow secure remote access while preserving proper user permissions?

Remote Desktop and Support Software in AI answers

Most-mentioned brands

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Recommendations by AI engine

Questions by topic4

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