Data as of Sep 26, 2026 · Based on 4,029,442 AI responses across 13,338 prompts · See how Parse measures this
Connectwiseconnectwise.comConnectWise provides a unified, AI-native MSP platform that combines IT service management, PSA, RMM, remote access, cybersecurity, and backup into one system for MSPs and IT teams. It enables AI-assisted workflows, automated tasks, and centralized data across endpoints, security, and service desks to accelerate ticket triage, resolution, and recovery. It aims to boost efficiency and growth with outcomes such as 85% ticket automation and 9-second triage, 50% backlog reduction, and 120% revenue growth reported by customers.
The market map · 5 of 100 labelled
Network and Data Center Monitoring Software →Where Connectwise ranks in AI
Often described as
excellent · robust · mature · granular · highly customizable · powerful
NinjaOnePicked instead3 questions
cubicPicked instead1 question
AnsiblePicked instead1 question
Red Hat Ansible Automation PlatformExcerpts where Connectwise appeared in the AI's answer
ConnectWise — particularly interesting if you already use an MSP/RMM model. Its RMM automates third-party patching across thousands of applications
connectwise.com — Worth considering if you operate an MSP/RMM environment. ConnectWise RMM advertises automated patching for 6,500+ third-party applications and policy-based deployment.
Excerpts where Connectwise appeared in the AI's answer
ConnectWise, for example, now combines ScreenConnect with RMM capabilities for monitoring, patching and automation.
ConnectWise Control (ScreenConnect) — Best lightning-fast, highly customizable tool tailored for robust IT helpdesks and Managed Service Providers (MSPs).
Excerpts where Connectwise appeared in the AI's answer
ConnectWise PSA would be my first product to evaluate if your business has a meaningful mix of MRR and project work.
ConnectWise PSA (formerly Manage): Considered a leader for complex, comprehensive MSP operations.
Excerpts where Connectwise appeared in the AI's answer
ConnectWise (RMM + PSA): The industry stalwart for extensive ecosystem maturity.
ConnectWise (Automate + PSA) : The traditional heavyweight for mature, enterprise-grade MSPs.
Excerpts where Connectwise appeared in the AI's answer
ConnectWise has also issued a September 2026 ScreenConnect security advisory.
ConnectWise Control (ScreenConnect): Offers high-performance, secure connections
Excerpts where Connectwise appeared in the AI's answer
ConnectWise ScreenConnect offers highly customizable, secure remote support
Tenable Patch ManagementPicked instead1 question
