Market

Voice of Customer Feedback Platform in AI answers

Canny has a narrow lead over Productboard for collecting and prioritizing user feedback and feature requests. For NPS surveys triggered after a task, Userpilot is the usual answer.

What’s changing · since August

Since August, Survicaterising is the most named for collecting in-app feedback at specific moments, while Medalliarising is among the three most named for mobile-app VoC surveys. Mopinionrising is named regularly for mobile-app VoC surveys, and Customer.iofalling is no longer named for task-triggered NPS surveys.

Since Jul 5Updated Nov 12, 2026Based on 658 AI answersReviewed by Dimitry Apollonsky

How we measure

Brands AI mentions

#	BrandMentioned in	Mentioned in	Recommended for
#1	Canny 39% Public voting boards for gathering and prioritizing feature requests.	39%	Public voting boards for gathering and prioritizing feature requests.
#1	Productboard 35% Centralizing customer feedback for product planning and prioritization.	35%	Centralizing customer feedback for product planning and prioritization.
#3	Qualtrics 23% Enterprise VoC programs and complex feedback needs.	23%	Enterprise VoC programs and complex feedback needs.
#3	Pendo 22% Targeted in-app feedback tied to user behavior.	22%	Targeted in-app feedback tied to user behavior.
#3	Survicate 22% Targeted in-app surveys, including mobile micro-surveys.	22%	Targeted in-app surveys, including mobile micro-surveys.
#3	Enterpret 21% Analyzing feedback gathered from multiple channels.	21%	Analyzing feedback gathered from multiple channels.
#3	Featurebase 20% In-app feedback widgets and public boards for feature requests.	20%	In-app feedback widgets and public boards for feature requests.
#3	Medallia 20% Real-time mobile app feedback and enterprise, multi-channel VoC.	20%	Real-time mobile app feedback and enterprise, multi-channel VoC.
#9	UserVoice 15%	15%
#9	Chattermill 15% Analyzing multi-channel customer feedback and sentiment.	15%	Analyzing multi-channel customer feedback and sentiment.
#9	Refiner 13% Lightweight, targeted in-product surveys.	13%	Lightweight, targeted in-product surveys.
#12	Userpilot 12%	12%
#12	Sprig 12%	12%
#12	Hotjar, Owned by Contentsquare 10%	10%
#15	Appcues 9%	9%
#15	Frill 9%	9%
#15	Dovetail 9%	9%
#15	UserSnap 9%	9%
#15	Savio 8%	8%
#15	Zonka Feedback 8%	8%
#15	Qualtrics XM Platform, Qualtrics product line 7%	7%
#15	SurveyMonkey 7%	7%
#15	InMoment 7%	7%
#15	Userback 7%	7%
#15	Delighted 7%	7%
#15	Userflow 7%	7%
#15	Sprinklr 7%	7%
#28	Luciq 7%	7%
#28	Qualaroo 7%	7%
#28	Jira Software, Atlassian product line 5%	5%
#28	Intercom 5%	5%
#28	Thematic 5%	5%
#28	Aha! 5%	5%
#28	Jira Product Discovery, Atlassian product line 5%	5%
#28	Linear 5%	5%
#28	BugHerd 5%	5%
#28	TestRail 5%	5%
#38	Marker 4%	4%
#38	Nolt 4%	4%
#38	Zendesk 4%	4%
#38	Atlassian 4%	4%
#38	Typeform 4%	4%
#38	Slack · salesforce.com, Salesforce product line 4%	4%
#38	Gong 4%	4%
#38	TestMonitor 4%	4%
#38	Mopinion 3%	3%
#38	Alchemer 3%	3%
#38	Upvoty 3%	3%
#49	Judge.me 3%	3%
#49	Google Forms, Alphabet product line 3%	3%
#49	Loox 3%	3%
#49	Okendo 3%	3%
#49	Yotpo 3%	3%
#49	Fairing 3%	3%
#49	ProductLift 3%	3%
#49	Slack · slack.com, Owned by Salesforce 3%	3%
#49	Testpad 2%	2%
#49	Chameleon 2%	2%
#49	SurveyMonkey Text iQ, SurveyMonkey product line 2%	2%
#49	UserTesting 2%	2%
#49	Cycle 2%	2%
#49	Podium 2%	2%
#49	Birdeye 2%	2%
#49	Medallia Experience Cloud, Medallia product line 2%	2%
#49	Aha! Ideas, Aha! product line 2%	2%
#49	SurveySparrow 2%	2%
#49	Apptentive 2%	2%
#49	GetFeedback 2%	2%
#49	HubSpot 2%	2%
#49	Notion 2%	2%
#49	Qualtrics Customer Experience, Qualtrics product line 2%	2%
#49	Retently 2%	2%
#49	Amplitude 2%	2%
#49	Verint 2%	2%
#49	Feature Upvote 2%	2%
#49	KnoCommerce 2%	2%
#49	Contentsquare 2%	2%
#49	SatisMeter 2%	2%
#49	Wootric 2%	2%
#49	Jotform 2%	2%
#49	Fider 2%	2%
#49	Zigpoll 2%	2%
#83	Forsta 2%	2%
#83	Cycle · cycle.app 2%	2%
#83	Airtable 2%	2%
#83	GitHub 2%	2%
#83	AskNicely 1%	1%
#83	QuestionPro 1%	1%
#83	Trustmary 1%	1%
#83	Asana 1%	1%
#83	Microsoft Clarity, Microsoft product line 1%	1%
#83	Maze 1%	1%
#83	Tally 1%	1%
#83	SentiSum 1%	1%
#83	Trello, Owned by Atlassian 1%	1%
#83	Azure DevOps, Microsoft product line 1%	1%
#83	Google Business Profile, Alphabet product line 1%	1%
#83	PostHog 1%	1%
#83	Screeb 1%	1%
#83	Centercode 1%	1%

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59% of citations point at the ranked brands’ own sites. reddit.com, unwrap.ai, youtube.com are the most-cited sites outside the ranked brands’ own domains.

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