Data as of Oct 8, 2026Based on 178 AI responses
Reviewed by Dimitry Apollonsky ·
RingCentral and Zoom Phone run nearly neck and neck across compliance-minded communications, both frequently cited for enterprise call encryption, exportable logs, and willingness to sign BAAs. When healthcare practices focus specifically on surviving HIPAA audits with centralized security logs, Microsoft Teams becomes the usual answer.
Rank and Mentioned in · since Jul 5
| #30d | Brand | Recommended for | Mentioned in |
|---|---|---|---|
| 1 No change | compliance export APIs, third-party archiving integrations, and robust e-discovery support | compliance export APIs, third-party archiving integrations, and robust e-discovery support | 65% |
| 2 No change | enterprise-grade secure archiving, centralized compliance records, and encrypted voice storage | enterprise-grade secure archiving, centralized compliance records, and encrypted voice storage | 45% |
| 3 No change | 36% | ||
| 4 2 places up | healthcare administrative controls, encrypted call logging, and signed business associate agreements | healthcare administrative controls, encrypted call logging, and signed business associate agreements | 33% |
| 5 1 place down | mid-sized healthcare practices needing straightforward HIPAA compliance and call auditing | mid-sized healthcare practices needing straightforward HIPAA compliance and call auditing | 31% |
| 6 | centralized audit evidence trails and deep Microsoft Purview compliance integrations | centralized audit evidence trails and deep Microsoft Purview compliance integrations | 30% |
| 7 | clinical video encounters requiring end-to-end encryption, waiting rooms, and signed BAAs | clinical video encounters requiring end-to-end encryption, waiting rooms, and signed BAAs | 22% |
| 8 | 21% | ||
| 9 | 19% | ||
| 10 | regulated organizations seeking native Purview e-discovery within existing Microsoft infrastructure | regulated organizations seeking native Purview e-discovery within existing Microsoft infrastructure | 17% |
| 11 | 16% | ||
| =12 | 11% | ||
| =12 | 11% | ||
| =12 | enterprise legal holds, content searches, and native communications e-discovery | enterprise legal holds, content searches, and native communications e-discovery | 11% |
| =12 | 11% | ||
| =12 | 11% | ||
| 17 | 10% | ||
| 18 | 9% | ||
| =19 | 8% | ||
| =19 | compliance tools and secure call recording for regulated sales teams | compliance tools and secure call recording for regulated sales teams | 8% |
| =19 | 8% | ||
| =19 | 8% | ||
| =23 | 7% | ||
| =23 | all-in-one unified communications with exportable logs and enterprise audit support | all-in-one unified communications with exportable logs and enterprise audit support | 7% |
| =23 | 7% |
Week of Sep 21–27
Top 5 brands · last 30 days
Widest split: 8x8, 56% on ChatGPT Search and 34% on Google AI Mode.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| RingCentral | 72% |
61% of citations point at the ranked brands’ own sites.
| 57% |
| 8x8 | 56% | 34% |
| Dialpad | 38% | 34% |
| Zoom Phone | 33% | 33% |
Market map
Mentioned in · since Jul 5
Leading brands by topic
As an organization recording sensitive calls, which VoIP platforms offer strong encryption and secure storage of recordings?