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CallCabinet in AI answers

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Data as of Sep 21, 2026 · Based on 3,332,371 AI responses across 10,526 prompts · See how Parse measures this

What shifted for CallCabinet

  • CallCabinet Slipping: RankingCallCabinet now ranks #21 in HIPAA-Compliant VoIP & Video Platforms, down from #16
  • CallCabinet Gap between platforms: PlatformCallCabinet's mention rate is higher on ChatGPT Search than on Google AI Mode in HIPAA-Compliant VoIP & Video Platforms: 16.1% vs 9.7%

Every shift for CallCabinet, and the week’s changes by email.

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Latest insights

CallCabinet logoCallCabinetcallcabinet.com

CallCabinet provides a cloud-based call recording and analytics platform that helps organizations achieve regulatory compliance (Dodd-Frank, MiFID II, GDPR, PCI DSS, and more) with granular policy controls, automated PCI/PHI/PII redaction, and AI-powered conversation analytics. It integrates with major UC and collaboration tools (Cisco/Webex, Microsoft Teams, Zoom) and supports data migration from legacy systems to enable global deployment and partnerships with resellers, carriers, and channel partners. Smarsh acquired CallCabinet, and the site notes a planned redirect to Smarsh.com in 2026, with solutions focused on regulated industries like financial services, healthcare, retail, manufacturing, and government to turn conversations into business intelligence.

Parse Score

68

#40 of 66 in HIPAA-Compliant VoIP & Video Platforms

The market map · 5 of 66 labelled

HIPAA-Compliant VoIP & Video Platforms →
5%10%20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →RingCentral8x8Zoom PhoneMicrosoft TeamsDialpad SellCallCabinet
  1. CompetitionRingCentral logoRingCentral is the top alternative to CallCabinet logoCallCabinet2 questionsView competitors→View competitors
  2. Platform visibilityCallCabinet logoCallCabinet is more visible on ChatGPT Search16.1% vs 9.7%

Where CallCabinet ranks in AI

HIPAA-Compliant VoIP & Video Platforms#40
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  • Market rankingCallCabinet logoCallCabinet fell to #21 in HIPAA-Compliant VoIP & Video Platforms5 placesView market→View market
  • Follow changes to CallCabinet’s AI visibility

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    Competitors

    Platform visibility

    CallCabinet logoCallCabinet is more visible on ChatGPT Search

    • ChatGPT Search16.1%
    • Google AI Mode9.7%
    6.4 points

    Top cited sources

    Questions

    RingCentral logoRingCentral is the top alternative to CallCabinet logoCallCabinet

    • RingCentral logoRingCentralPicked instead2 questions
    • Microsoft Teams logoMicrosoft TeamsPicked instead1 question
    • 8x8 logo8x8Picked instead1 question
    • RingCentral MVP logoRingCentral MVPRanking↑8 to #15
    • Zoom Phone logoZoom PhoneRanking↑2 to #3

    No contexts measured yet.

    • Mention rate
    • 14% · 1 engine

      Excerpts where CallCabinet appeared in the AI's answer

      Google AI Mode · excerpt
      CallCabinet : Specializes in compliance-focused recording, providing centralized governance that encrypts recordings and transcripts to protect PII and PHI.
    • 21% · 2 engines

      Excerpts where CallCabinet appeared in the AI's answer

      Google AI Mode · excerpt
      CallCabinet: Delivers cloud-based compliance call recording with automated, region-specific retention schedules and strict data security governance.
      Google AI Mode · excerpt
      CallCabinet : A platform-agnostic cloud recording solution designed specifically for compliance (supporting compliance metrics across Microsoft Teams, Webex, and Zoom).
    • callcabinet.com (opens in a new tab)Owned68%
    • wilmactech.com (opens in a new tab)5%
    help.webex.com (opens in a new tab)3%
  • vistanet.co (opens in a new tab)3%
  • altigen.com (opens in a new tab)2%