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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#1 in Managed IT & Security Services · Mentioned in 11%
#13 in Compliance Management and GRC Software · Mentioned in 13%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Level: Pre-handoff data collection, CRM with role-based permissions and audit logs for compliance, Process compliance enforcement, SEC climate disclosure compliance,
Microsoft alone is ranked in Automated decision capture, Custom AI chip design, Enterprise-scale attack surface management, Web application frameworks, .
ChatGPT SearchMicrosoft listed first: 75%ServiceNow listed first: 25%
Google AI ModeMicrosoft listed first: 64%ServiceNow listed first: 36%
JunMicrosoft listed first: 71%ServiceNow listed first: 29%
JulMicrosoft listed first: 72%ServiceNow listed first: 28%
AugMicrosoft listed first: 71%29%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
ServiceNow alone is ranked in IT vendor management, ITIL-aligned IT service management, Application dependency mapping, Incident management with audit and access controls, Network infrastructure discovery and mapping, Renewal save-plan assistant using account health signals, Third-party vendor risk management, Alert noise reduction, IT and development team support, IT ticketing with asset management, Mid-sized business IT asset management and Help desk software.
SepMicrosoft listed first: 78%ServiceNow listed first: 22%
