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· ChatGPT Search and Google AI Mode
Based on every AI answer that names both
Reviewed by Dimitry Apollonsky
#10 in AI Customer Support Chatbots · Mentioned in 10%
#1 in AI Customer Support Chatbots · Mentioned in 49%
Listed first when AI names both
Recommended when named
Warned against · lower is better
Mentioned in, as a share of each topic’s answers
Level: Internal knowledge Q&A and search
Botpress alone is ranked in No-code and low-code AI agent building, Conversational AI chatbot development, AI agent orchestration with API integration, Multi-agent orchestration and .
Google AI ModeBotpress listed first: 30%Intercom listed first: 70%
ChatGPT SearchBotpress listed first: 48%Intercom listed first: 52%
JulBotpress listed first: 61%Intercom listed first: 39%
AugBotpress listed first: 31%Intercom listed first: 69%
SepBotpress listed first: 27%73%
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
These bars show which brand AI favours in claims citing each source.
Intercom alone is ranked in AI ticket reply drafting agents, Multilingual AI help center software, Self-service help center with AI search, Knowledge base ticket support, Customer-facing knowledge base, Pre-handoff data collection, Software with strong onboarding and support for teams, Behavioral NPS surveys, Help desk software, HIPAA-compliant AI for healthcare support, In-app user onboarding tools and B2B lead generation software.
