Data as of Oct 18, 2026Based on 285 AI responses
Reviewed by Dimitry Apollonsky
Rank and Mentioned in · since Jul 5
| # | Brand | Recommended for | Mentioned in |
|---|---|---|---|
| 1 | proactive messaging, live chat, and helpdesk automation for customer support | proactive messaging, live chat, and helpdesk automation for customer support | 66% |
| 2 | live chat and visual bot building for small teams and ecommerce | live chat and visual bot building for small teams and ecommerce | 58% |
| 3 | flexible visual bot building and customizable workflows without writing code | flexible visual bot building and customizable workflows without writing code | 50% |
| 4 | fast setup and document training on existing company content | fast setup and document training on existing company content | 36% |
| 5 | visual design for complex conversational flows and support agents | visual design for complex conversational flows and support agents | 36% |
| 6 | resolving complex support queries, troubleshooting, and end-to-end customer tasks | resolving complex support queries, troubleshooting, and end-to-end customer tasks | 35% |
| 7 | conversational marketing tied directly into CRM tasks and lead routing | conversational marketing tied directly into CRM tasks and lead routing | 31% |
| 8 | social media automation tools across Instagram and Facebook Messenger | social media automation tools across Instagram and Facebook Messenger | 26% |
| 9 | resolving repetitive queries using fast training on FAQ content | resolving repetitive queries using fast training on FAQ content | 25% |
| 10 | 15% | ||
| 11 | collaborative multi-agent systems handling multi-step autonomous workflows | collaborative multi-agent systems handling multi-step autonomous workflows | 13% |
| 12 | 11% | ||
| 13 | 10% | ||
| 14 | 9% | ||
| 15 | 8% |
Weeks of Aug 3 – Aug 30, 2026 · Since Jul 5
Widest split: Botpress, 37% on ChatGPT Search and 66% on Google AI Mode.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| Intercom | 69% | 54% | |
| Tidio | 50% | 53% | |
| Botpress | 37% | 66% | |
| Chatbase | 36% | 29% | |
| Voiceflow | 46% | 30% | |
| Fin by Intercom | 21% | 33% | |
| HubSpot | 35% | 28% | |
| ManyChat | 14% | 18% | |
| Lyro by Tidio | 6% | 22% | |
| Zendesk | 16% | 5% |
37% of citations point at the ranked brands’ own sites. youtube.com, reddit.com, learn.g2.com are the most-cited sites outside the ranked brands’ own domains.
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Market map
Mentioned in · since Jul 5
Leading brands by topic
best chatbot platforms for online stores
best chatbot platforms for small businesses
For a small support team, what is the best no-code AI chatbot builder that is powerful enough to handle real customer queries?
What's the best no-code AI agent that can be integrated directly into our helpdesk software without needing a developer?