What AI says about Crisp
Data as of Oct 26, 2026Based on 37,797 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Crisp is a customer support platform that provides an omnichannel inbox, chat widget, shared inbox, knowledge base, CRM, and analytics tools to manage communications across multiple channels.
Mentioned in
1%
of AI answers about Crisp and its rivals · since Jul 5
The market map
AI Customer Support ChatbotsMentioned in
- 1IntercomMentioned in 50%Avg. position 3.6
- 2ZendeskMentioned in 43%Avg. position 4.5
- 3Ada (Ada CX)Mentioned in 21%Avg. position 5.2
- 3Fin by IntercomMentioned in 21%Avg. position 3.9
- 5GorgiasMentioned in 18%Avg. position 5.0
- 6TidioMentioned in 12%Avg. position 4.3
- 6Freddy AIMentioned in 10%Avg. position 5.9
- 6BotpressMentioned in 10%Avg. position 4.7
- 11SalesforceMentioned in 8%Avg. position 5.7
- 11HubSpotMentioned in 7%Avg. position 7.2
- 15ForethoughtMentioned in 6%Avg. position 5.4
- 15GEGI SISMentioned in 6%Avg. position 6.0
- 15Help ScoutMentioned in 6%Avg. position 6.0
- 15ChatbaseMentioned in 6%Avg. position 4.4
- 31CrispMentioned in 3%Avg. position 5.0
Where Crisp ranks in AI
MarketRank · Mentioned in
- AI Customer Support Chatbots#31 · 3%
- No-Code AI Chatbot Platforms#13 · 9%
- Automated CRM Data Entry Tools#38 · 1%
- AI Speech Analytics and Meeting Summaries#46 · 2%
- AI Knowledge Base & Slack Assistants#54 · 2%
- Shared Inbox Helpdesk Software#57 · 1%
- Grounded Customer Support Chatbots#62 · 1%
- Help Desk & Ticketing Software#80 · <1%
- Customer Feedback Survey Software#93 · <1%
- Voice of Customer Text Analytics Platforms#141 · <1%
- Contact Center and Dialer Software#228 · <1%
- AI Meeting Assistant & Transcription Tools#291 · <1%
Topics where AI mentions Crisp
TopicMentioned in · on this topicRank
- AI automation for customer order inquiriesAI Customer Support Chatbots7%Rank #9
- Multilingual AI help center softwareAI Customer Support Chatbots2%Rank #21
- API-first AI customer support bot builderAI Customer Support Chatbots1%Rank #31
- AI-to-human handoverAI Customer Support Chatbots2%Rank #37
- GDPR compliant AI meeting notetaker without audio storageAI Meeting Assistant & Transcription Tools2%Rank #13
- Support platform for chat and ticketsHelp Desk & Ticketing Software2%Rank #16
- CRM software with website chat integrationAutomated CRM Data Entry Tools4%Rank #22
- No-code chatbot builderNo-Code AI Chatbot Platforms4%Rank #24
- Shared team inbox
- Knowledge base chatbot
- Mentioned in
- best live chat software for small businesseson this question100%
- I need a simple way to add a live chat widget to our website for customer questions.on this question67%
Excerpts where Crisp appeared in the AI's answer
Google AI ModeSep 29, 2026, Google AI Mode Crisp — Known for a clean, modern interface, a generous free plan, and multichannel support (connecting emails, Messenger, and live chat into one inbox).
Google AI ModeSep 25, 2026, Google AI Mode Crisp Chat: Clean, modern interface with a generous free tier and easy setup.
- best chatbot platforms for small businesseson this question89%
- best live chat software for online storeson this question35%
- What is the best live chat software?on this question32%
Excerpts where Crisp appeared in the AI's answer
Google AI ModeAug 25, 2026, Google AI Mode Crisp — Best Value & All-in-One Inbox . A favorite for startups and growing teams
Google AI ModeJul 16, 2026, Google AI Mode Crisp : Excellent value for small groups because it bypasses traditional per-agent pricing, charging a flat rate per workspace instead.
How AI describes Crisp
Common descriptions
best value · clean interface · good · intuitive · modern · all-in-one
Tone of AI’s statements about Crisp
- Positive53%
- Neutral46%
- Mixed1%
- Negative<1%
Question: I need a simple way to add a live chat widget to our website for customer questions.
Google AI ModeSep 29, 2026
Crisp — Known for a clean, modern interface, a generous free plan, and multichannel support (connecting emails, Messenger, and live chat into one inbox).
Google AI ModeSep 25, 2026
Crisp Chat: Clean, modern interface with a generous free tier and easy setup.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)
Question: For a company using chat on their website, which CRMs integrate chat transcripts and lead data automatically into contact records?
Google AI ModeAug 26, 2026
If you are currently using a specific website chat widget (like Intercom, Drift, or Crisp) or a specific tech stack, let me know.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)
How prominently AI mentions Crisp
Position in answers
- Named first2%
- 2nd or 3rd32%
- Later66%
Each engine’s share of its own answers across Crisp’s markets · since Jul 5
- ChatGPT Search<1%
- Google AI Mode<1%
Compare Crisp
Sources AI cites
crisp.chat 38%Other sites 62%
- Owned38%
- The AI Customer Support Platform for Every Business - Crisp · 10% (opens in a new tab)
- Best 6 AI Software For Customer Service Teams in 2026 - Crisp · 5% (opens in a new tab)
- Support Chat Translation Tool - Over 100 Languages Available - Crisp · 4% (opens in a new tab)
- Ticket deflection: How AI Chatbots reduce support backlogs - Crisp · 2% (opens in a new tab)
- Free Website Chat Widget for Business - Get Started Today - Crisp · 2% (opens in a new tab)
- Best 9 helpdesk software and ticketing system for 2026 - Crisp · 1% (opens in a new tab)
- Best AI Chatbot Platform for Reducing Ticket Backlogs in 2026 - Crisp · 1% (opens in a new tab)
- The AI Customer Support Platform for Every Business - Crisp · 1% (opens in a new tab)
- How AI Self-Service Tools Prevents WISMO Queries (“Where Is My Order?”) - Crisp · 1% (opens in a new tab)
- Top 9 Best AI Agents for Automating Support Tasks (2026 Edition) - Crisp · 1% (opens in a new tab)
- 8%
- Whats the best AI agent for Customer support and Feedback ... · 2% (opens in a new tab)
- 5 Best live chat tools worth looking at if you're a small business [Tested] · 1% (opens in a new tab)
- What are the best live chat software for customer service? · 1% (opens in a new tab)
- AI for Customer Support: What tools are the best for SaaS/Full Stack? · <1% (opens in a new tab)
- What's the best website live chat software you've used for customer support? · <1% (opens in a new tab)
- Best live chat software for websites? with real time visitor ... · <1% (opens in a new tab)
- What does 24/7 Helpdesk really mean? What can I get away with? · <1% (opens in a new tab)
- The best SDK/API for an in-app chat system · <1% (opens in a new tab)
- What are the best apps for live chat and customer support? · <1% (opens in a new tab)
- Top 5 AI Agents for SaaS Customer Support in 2026 · <1% (opens in a new tab)
- 6%
- The AI Customer Support Tool That Saves You Hours ! · 1% (opens in a new tab)
- 9 Best AI Customer Service Software (AI Agents, Helpdesk, Voice Agents & More) · 1% (opens in a new tab)
- Crisp AI Is Killing Noise in the Contact Center · 1% (opens in a new tab)
- SiteSpeakAI Review: Best Website Chatbot I've Ever Tested · <1% (opens in a new tab)
- 16 Ways to Find Your Next $10k AI Micro SaaS Idea to build in 2026 · <1% (opens in a new tab)
- I Tried EVERY AI Chatbot Builder (These 3 Are The Best) · <1% (opens in a new tab)
- Sanas.AI is the World's First Solution for Real-Time Accent ... · <1% (opens in a new tab)
- Crisp vs Chatwoot vs Papercup · <1% (opens in a new tab)
- 9 Best AI Customer Service Software 2025 (AI Agents ... · <1% (opens in a new tab)
- Top 5 AI Tools Every Business Owner Should Be Using ... · <1% (opens in a new tab)
- 2%
- Atlas + Advantage: More industry-leading insights for all brands · <1% (opens in a new tab)
- CPG M&A: Data strategies for successful integrations · <1% (opens in a new tab)
- Five AI strategies for retail supply chains - Crisp · <1% (opens in a new tab)
- Store-level marketing: The next big thing in CPG advertising · <1% (opens in a new tab)
- CPG demand forecasting: A guide to getting started · <1% (opens in a new tab)
The page AI cites most for Crisp
