What AI says about Relay

Data as of Oct 22, 2026Based on 34,955 AI responsesReviewed by

How we measure

Mentioned in

<1%

of AI answers about Relay and its rivals · since Jul 5

Mentioned in

  1. 1IntercomMentioned in 66%Avg. position 3.8
  2. 2TidioMentioned in 56%Avg. position 4.5
  3. 3BotpressMentioned in 48%Avg. position 4.9
  4. 4ChatbaseMentioned in 35%Avg. position 3.9
  5. 4Fin by IntercomMentioned in 34%Avg. position 4.7
  6. 4VoiceflowMentioned in 34%Avg. position 5.7
  7. 4HubSpotMentioned in 31%Avg. position 4.5
  8. 8ManyChatMentioned in 26%Avg. position 6.3
  9. 10ZendeskMentioned in 14%Avg. position 6.2
  10. 10Relevance AIMentioned in 12%Avg. position 4.2
  11. 10Zapier AgentsMentioned in 11%Avg. position 5.2
  12. 13FreshchatMentioned in 9%Avg. position 6.9
  13. 13CrispMentioned in 9%Avg. position 6.1
  14. 13Microsoft Copilot StudioMentioned in 8%Avg. position 4.3
  15. 52RelayMentioned in 1%Avg. position 5.5

Topics where AI mentions Relay

TopicMentioned in · on this topic

How AI describes Relay

Common descriptions

excellent · ai-native · fluid synchronization pipelines · human-in-the-loop checkpoints · robust webhooks & rest api support

Tone of AI’s statements about Relay

  • Positive53%
  • Neutral45%
  • Mixed1%
  • Negative1%

Relay is the pick in 98% of AI’s recommendations.

Question: Which system summarizes competitor launches and suggests responses?

Google AI ModeSep 20, 2026

AI Workflow Agents (e.g., Relay.app): Specialized autonomous agents designed for product managers can be configured specifically as "Competitive Analysts" to continuously track pricing, summarize new competitor launches, and research customer reception.

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)

Question: We use a workflow automation tool. Who offers AI steps for categorizing unformatted text triggers?

ChatGPT SearchJul 31, 2026

Relay.app has AI built into the workflow builder, making prompt-based classification feel like a native step.

ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

Question: What products help teams manage shared inboxes with AI triage and approval rules?

Google AI ModeSep 3, 2026

Relay.app or Zapier Central: If your team prefers keeping your native email client (like Google Workspace or Microsoft 365) rather than migrating to a new helpdesk tool, you can build custom triage engines.

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)

Where AI mentions Relay

Position in answers

  • Named first3%
  • 2nd or 3rd23%
  • Later74%

Each engine’s share of its own answers across Relay’s markets · since Jul 5

  • ChatGPT Search<1%
  • Google AI Mode<1%

Other brands in CRM Software Platforms

Sources AI cites

relay.app 10%Other sites 90%