What does AI recommend for business voip phone systems?

The market for business VoIP systems is currently contested, with RingCentral narrowly maintaining the top position in this ranking. Recent data shows a competitive landscape where established enterprise providers and agile, AI-forward platforms vie for dominance across remote and multi-site use cases.

Which business voip phone systems brands appear most in AI answers?

Across 9,406 AI responses, Nextiva is mentioned most, named in 48% of them, followed by RingCentral (48%) and Dialpad (31%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 9,406 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best business voip phone systems, according to AI

Data as of Aug 25, 2026 · Based on 9,406 AI responses · See how Parse measures this

Business VoIP Phone Systems

1,516 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Business VoIP Phone Systems, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	NextivaHighly reliable with a robust support reputation for growing small businesses.	Highly reliable with a robust support reputation for growing small businesses.	48%
2	RingCentralStrongest overall feature set and reliability for enterprise-scale deployments.	Strongest overall feature set and reliability for enterprise-scale deployments.	48%
3	DialpadLeading AI-integrated communication platform for sales and support-heavy teams.	Leading AI-integrated communication platform for sales and support-heavy teams.	31%
4	Zoom		30%
5	8x8Effective multi-site and global calling solution for larger organizations.	Effective multi-site and global calling solution for larger organizations.	26%
6	Vonage		20%
7	Grasshopper		13%
8	Aircall		12%
9	Ooma		11%
10	Alphabet		11%
11	Ooma		9%
12	Goto		8%
13	OpenPhoneModern, mobile-first design for startups needing simple shared line management.	Modern, mobile-first design for startups needing simple shared line management.	8%
14	Microsoft		7%
15	Phone.com		7%
16	Salesforce		5%
17	Cisco		5%
18	CloudTalk		5%
19	Quo		4%
20	3CX		4%
21	HubSpot		3%
22	TeleCloud VoIP		3%
23	Intermedia		3%
24	Grandstream		3%
25	ClearlyIP		3%
26	Unitel Voice		3%
27	Simplicity VoIP		2%
28	Commio		2%
29	VoIP.ms		2%
30	OnSIP		2%
31	AVOXI		2%
32	AT&T		1%
33	GetVOIP		1%
34	Unbound Digital		1%
35	Quo		1%
36	Talkroute		1%
37	Net2Phone		1%
38	SIP.US		1%
39	Verizon		1%
40	MightyCall		1%
41	BroadVoice		1%
42	Fusion Connect		1%
43	VoIPstudio		1%
44	Asterisk		1%
45	FreePBX		1%
46	Poly Voyager Focus 2		<1%
47	Panasonic Holdings Corporation		<1%
48	VirtualPBX		<1%
49	United World Telecom		<1%
50	SoundLine		<1%
51	G2		<1%
52	Tableau		<1%
53	Voipcom.network		<1%
54	CallHippo		<1%
55	AIS Now		<1%
56	VTech		<1%
57	Global Call Forwarding		<1%
58	Gartner		<1%
59	SkySwitch		<1%
60	Brekeke		<1%
61	UCaaS Review		<1%
62	Mitel		<1%
63	eVoice		<1%
64	Twilio		<1%
65	Zendesk		<1%
66	Microsoft Teams Phone		<1%
67	Ringover		<1%
68	Telzio		<1%
69	JustCall		<1%
70	Zoom		<1%
71	Yealink		<1%
72	Spoke Phone		<1%
73	SIP Trunk		<1%
74	Yeastar		<1%
75	SignalWire		<1%
76	RyTel Hosted		<1%
77	WithAllo		<1%
78	LinkedIn		<1%
79	The Network Installers		<1%
80	Wikipedia		<1%
81	Threat Alliance		<1%
82	ULTATEL		<1%
83	Avaya		<1%
84	SparkVoIP		<1%
85	Wolf Consulting		<1%
86	Ecosmob Technologies		<1%
87	VoIP Navigators		<1%
88	SimpleVoIP		<1%
89	FusionPBX		<1%
90	Reddit		<1%
91	Atlantech		<1%
92	Sangoma		<1%
93	KrispCall		<1%
94	UniVoIP		<1%
95	TrustRadius		<1%
96	Spectrum VoIP		<1%
97	Portsip		<1%
98	Cebod Telecom		<1%
99	Telnyx		<1%
100	TeleCMI		<1%

and 75 more brands in this ranking

Who wins on each AI

ChatGPT and Google AI Overviews show notable disagreement on the ranking of Microsoft Teams Phone and the emerging presence of specific platform suites like RingCentral RingEX.

ChatGPT SearchGoogle AI Mode

Mention rate on each AI platform, by brand
Brand	ChatGPT Search	Google AI Mode
RingCentral	59%	44%
Nextiva	45%	43%
Dialpad	38%	33%
Zoom Phone	38%	26%
8x8	36%	12%

The two models disagree most about HubSpot (ChatGPT #16, Google #5) and GoTo Connect (ChatGPT #6, Google #16).

Sources AI cited

nextiva.com is the page AI reaches for most here, cited in 41% of analyzed answers.

Best business voip phone systems, according to AI

Best business voip phone systems, according to AI

What shifted

Communities where this category lives

Ooma Office entered the Business VoIP Phone Systems top ten.

The top three brands captured 29.7% of direct mentions in Business VoIP Phone Systems.

Business VoIP Phone Systems has unclaimed recommendation contexts.

The top three brands captured 32.1% of direct mentions in Business VoIP Phone Systems.

How AI answersHow AI answers questions in Business VoIP Phone Systems

Frequently asked questions

See where your brand stands in this ranking