Who AI recommends, and when it changes.
Data as of Apr 10, 2026 · Based on 16 AI answers · A buyer need in Business VoIP Phone Systems. · See how Parse measures this
Recommendation share
Zoom leads at 38% of AI recommendations; Dialpad follows at 31%.
By platform
Platforms disagree: Dialpad leads on Google AI Overviews, Ooma on ChatGPT.
Buyer needs that sit next to this one in the same market.
The market is highly contested between 
Zoom
