What does AI recommend for omnichannel marketing automation platforms?

Klaviyo now leads AI recommendations for omnichannel marketing, cementing its position as the top choice for direct-to-consumer brands. This reflects a broader trend where AI models increasingly distinguish between e-commerce marketing platforms and the emergency notification systems that dominated early responses.

Which omnichannel marketing automation platforms brands appear most in AI answers?

Across 1,632 AI responses, ActiveCampaign is mentioned most, named in 27% of them, followed by Klaviyo (24%) and Omnisend (21%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 1,632 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best omnichannel marketing automation platforms, according to AI

Data as of Aug 25, 2026 · Based on 1,632 AI responses · See how Parse measures this

Omnichannel Marketing Automation Platforms

489 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Omnichannel Marketing Automation Platforms, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	ActiveCampaignRecommended as a powerful CRM with marketing automation for complex B2C workflows.	Recommended as a powerful CRM with marketing automation for complex B2C workflows.	27%
2	KlaviyoThe top recommendation for unified email and SMS marketing for DTC brands.	The top recommendation for unified email and SMS marketing for DTC brands.	24%
3	OmnisendA consistent #2 pick for e-commerce, combining email, SMS, and push notifications.	A consistent #2 pick for e-commerce, combining email, SMS, and push notifications.	21%
4	BrevoAn all-in-one marketing suite often suggested for small businesses on a budget.	An all-in-one marketing suite often suggested for small businesses on a budget.	21%
5	SimpleTextingCited for easy-to-use two-way SMS for local businesses and conversational marketing.	Cited for easy-to-use two-way SMS for local businesses and conversational marketing.	16%
6	HubSpot		15%
7	AttentiveFrequently cited for enterprise-scale, compliance-focused SMS and conversational marketing.	Frequently cited for enterprise-scale, compliance-focused SMS and conversational marketing.	13%
8	Intuit		12%
9	Textmagic		11%
10	EverbridgeA dominant choice for public safety, handling emergency mass notifications and outages.	A dominant choice for public safety, handling emergency mass notifications and outages.	11%
11	Customer.io		10%
12	DialMyCalls		9%
13	AlertMediaA key player for emergency alerts, though its overall rank has declined.	A key player for emergency alerts, though its overall rank has declined.	9%
14	OneSignal		9%
15	GoReminders		8%
16	Salesmsg		8%
17	CleverTap		8%
18	Twilio		8%
19	EZ Texting		7%
20	TrueDialog		7%
21	Square		6%
22	Textedly		6%
23	KeapA rising recommendation for service businesses needing integrated CRM and appointment automation.	A rising recommendation for service businesses needing integrated CRM and appointment automation.	6%
24	Sinch		6%
25	Braze		6%
26	Crisis24		6%
27	Textline		6%
28	Iterable		5%
29	Calendly		5%
30	Apptoto		5%
31	Podium		5%
32	Regroup		5%
33	Textellent		5%
34	Appcues		5%
35	Emotive		5%
36	GoConvey		5%
37	ManyChat		4%
38	Sakari		4%
39	SlickText		4%
40	Thryv		4%
41	Salesforce		4%
42	GoHighLevel		4%
43	Intercom		4%
44	Verse		4%
45	Avochato		4%
46	Userpilot		4%
47	Ushur		3%
48	PostscriptNoted as the go-to SMS marketing platform for brands using Shopify.	Noted as the go-to SMS marketing platform for brands using Shopify.	3%
49	Zapier		3%
50	XComms		3%
51	TextUs		3%
52	ClickSend		3%
53	Text-Em-All		3%
54	Insider		3%
55	MoEngage		3%
56	charles		3%
57	Setmore		3%
58	Koalendar		2%
59	Acuity Scheduling		2%
60	Sender		2%
61	MyTime		2%
62	Drips		2%
63	Motorola Solutions		2%
64	Lindy.ai		2%
65	SimplyBook.me		2%
66	Statflo		2%
67	Pushwoosh		2%
68	Omnilert		2%
69	Constant Contact		2%
70	SleekFlow		2%
71	Idiomatic		2%
72	Housecall Pro		2%
73	Conversica		2%
74	MessageDesk		2%
75	GetResponse		2%
76	Crises Control		1%
77	GReminders		1%
78	Optimove		1%
79	Plotline		1%
80	Salesmate		1%
81	SendPulse		1%
82	Gupshup		1%
83	Heymarket		1%
84	YouCanBook.me		1%
85	Bird		1%
86	Appointment Reminder		1%
87	M800		1%
88	Listrak		1%
89	Textdrip		1%
90	Sigma Voice		1%
91	HipLink		1%
92	Zoho		1%
93	TextPower		<1%
94	Milsoft		<1%
95	Aktify		<1%
96	Pipedrive		<1%
97	Sendlane		<1%
98	Jobber		<1%
99	Amplitude		<1%
100	TxtCart		<1%