Data as of Aug 25, 2026 · Based on 311 AI responses · See how Parse measures this
Civic Engagement and 311 Platforms
Parse
https://parse.gl
AI overwhelmingly recommends SeeClickFix for cities launching citizen issue reporting apps, cementing its leadership in the 311 space. For broader community planning and zoning management, AI has shifted to recommending integrated GIS platforms like and specialized engagement suites like .
| # | Brand | What AI says | Mention rate |
|---|---|---|---|
| 1 | Consistently recommended for government and civic engagement workflows. | 72% | |
| 2 | An all-in-one platform for feedback, surveys, and interactive maps. | 43% | |
| 3 | Cited for hosting the 'digital town hall' meeting component. | 41% | |
| 4 | A GIS-backed platform for collecting map-based community feedback. | 39% | |
| 5 | 37% | ||
| 6 | 34% | ||
| 7 | 34% | ||
| 8 | 32% | ||
| 9 | 32% | ||
| 10 | 29% | ||
| 11 | 28% | ||
| 12 | 27% | ||
| 13 | 25% | ||
| 14 | 21% | ||
| 15 | 18% | ||
| 16 | 18% | ||
| 17 | 18% | ||
| 18 | 16% | ||
| 19 | 16% | ||
| 20 | A rising municipal platform for zoning and community feedback workflows. | 14% | |
| 21 | 14% | ||
| 22 | 14% | ||
| 23 | 13% | ||
| 24 | 11% | ||
| 25 | 10% |
Who wins on each AI
The same market, seen by two models.
Sources AI cited
publicinput.com is the page AI reaches for most here, cited in 55% of analyzed answers.
Jumped from #42 to #3 in mention rank between Nov 2025 and Mar 2026.
Moved from #3 to #1 in mentions to become the dominant recommendation by Jan 2026.
Dropped from #1 to #7 between Nov 2025 and Mar 2026, increasingly framed as an open-source alternative.
“A leading platform for citizen reporting.” → “An open-source alternative to dedicated platforms like SeeClickFix.”
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| 54% | 83% | ||
| 79% | 29% | ||
| 42% | 50% | ||
| 54% | 38% | ||
| 46% | 0% |
AI overwhelmingly recommends SeeClickFix for cities launching citizen issue reporting apps, cementing its leadership in the 311 space. For broader community planning and zoning management, AI has shifted to recommending integrated GIS platforms like ArcGIS and specialized engagement suites like PublicInput.
Across 311 AI responses, PublicInput is mentioned most, named in 72% of them, followed by Social Pinpoint (43%) and Zoom (41%).
Parse measures each brand's mention rate — the share of answers naming it — across 311 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.
Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.
Early responses recommended a mix of specialized platforms like PublicInput and
Social Pinpoint. From January 2026, AI responses became more consistent, strongly favoring
PublicInput while also mentioning general meeting tools like
for the "digital town hall" component.
Early responses recommended a mix of specialized platforms like PublicInput and
Social Pinpoint. From January 2026, AI responses became more consistent, strongly favoring
PublicInput while also mentioning general meeting tools like for the "digital town hall" component.
Initially, AI models cited FixMyStreet slightly more often than . By December 2025, became the overwhelmingly dominant recommendation, with AI consistently framing it as the canonical example for this type of application.
Brands mentioned
Brands mentioned
Initially, AI models cited FixMyStreet slightly more often than
SeeClickFix. By December 2025,
SeeClickFix became the overwhelmingly dominant recommendation, with AI consistently framing it as the canonical example for this type of application.
The market map