Who AI recommends, and when it changes.
Data as of Apr 11, 2026 · Based on 10 AI answers · A buyer need in Civic Engagement and 311 Platforms. · See how Parse measures this
For planning feedback collection, AI assistants do not point to a single winner. Instead, they recommend a variety of specialized platforms, with CitizenLab, Granicus EngagementHQ,
Maptionnaire,
PublicInput, and
Social Pinpoint all appearing with equal frequency. This suggests a fragmented market where the best tool depends on the specific method of engagement, such as mapping, surveys, or virtual meetings.
Recommendation share
PublicInput leads at 40% of AI recommendations; CitizenLab follows at 20%.