What are some simple tools for a mid-sized team to track IT requests, incidents, and manage assets? | Parse

What are some simple tools for a mid-sized team to track IT requests, incidents, and manage assets? | Parse

Freshworks and GLPi run neck and neck for mid-sized teams needing integrated IT ticketing and asset tracking. When buyers ask specifically for built-in asset management without paying extra for an add-on module, Jitbit becomes the usual answer.

We ask the same underlying question in different ways.

What are some simple tools for a mid-sized team to track IT requests, incidents, and manage assets?
What are the best uncomplicated tools for a mid-sized organization to organize IT service requests, incident tracking, and asset management?
I need a simple solution for a mid-sized team to keep track of IT support requests, ongoing incidents, and asset management. Any ideas?

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