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How AI describes GLPi

Data as of Sep 9, 2026 · Based on 3,265,539 AI responses across 10,525 prompts · See how Parse measures this

GLPi logoGLPiglpi-project.org

GLPI is an open-source IT service management platform that combines helpdesk, asset/inventory management, CMDB, and financial management in one solution. It supports incident and request handling, service catalogs and SLAs, asset discovery and deployment, and centralized budgeting and licensing administration to streamline IT service delivery. It also offers integration capabilities, cloud options, and a large global user base of organizations and partners.

Parse Score

70.9

#11 of 111 in IT Helpdesk and IDP Platforms

Strength60/ 100
Reach59/ 100
Authority50/ 100

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How AI talks about GLPi

Tone of voice

72% of how AI describes GLPi reads positive.

Words AI uses

AI reaches for free · open-source · excellent when it describes GLPi.

Perceived strengths & weaknesses

AI praises GLPi for cost and cost model; it docks it on weight.

Rivals

osTicket is the brand AI weighs against GLPi most.

Sources

reddit.com shapes more of what AI says about GLPi than any other source, at 23% of its citations.

en.wikipedia.org · openmsp.ai · glpi-project.org · blog.invgate.com

AI questions where GLPi appears

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The market map

IT Helpdesk and IDP Platforms →
10%20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →AtlassianFreshserviceZendeskServiceNowGEGI SISManageEngine Ser…ZohodeskHelp ScoutosTicketGLPiHalo ITSMSpiceworks Cloud…IntercomConfluence

Where AI ranks GLPi

IT Helpdesk and IDP Platforms#11
  • IT ticketing and asset management#1
  • Affordable helpdesk and ticketing#10
IT ticketing and asset managementTicketing with asset managementIT asset management
osTicket logoosTicket

  • Excerpts where GLPi appeared in the AI's answer

    Google AI Mode · excerpt
    GLPI — The absolute gold standard for completely free, open-source IT asset management paired with a robust helpdesk.
    Google AI Mode · excerpt
    GLPI (Open-Source / Self-Hosted) — *Best Overall for Free Asset Management*

  • Excerpts where GLPi appeared in the AI's answer

    Google AI Mode · excerpt
    GLPI: The Vibe: More than just a ticketing system—it’s an IT Service Management (ITSM) and Asset Management tool.
    Google AI Mode · excerpt
    GLPI: A unique open-source option because it combines a full service-desk ticketing system with robust IT asset management

  • Excerpts where GLPi appeared in the AI's answer

    Google AI Mode · excerpt
    GLPI is heavier, but stands out because it combines full IT Asset Management (ITAM) and a CMDB directly with your helpdesk.
    Google AI Mode · excerpt
    GLPI - Best for: Teams that need IT Asset Management (ITAM) bundled with their ticketing for $0.

  • Excerpts where GLPi appeared in the AI's answer

    Google AI Mode · excerpt
    GLPI : An open-source tool that uniquely combines IT asset inventory tracking with native, built-in IT helpdesk and ticketing management.