Who AI recommends, and when it changes.
Data as of Apr 11, 2026 · Based on 30 AI answers · A buyer need in CRM and Sales Pipeline Software. · See how Parse measures this
Recommendation share
HubSpot leads at 27% of AI recommendations; Monday follows at 20%.
Representative prompts behind this market ranking, and how AI tends to answer.
Buyer needs that sit next to this one in the same market.
“For a small team that wants automation, which CRMs offer easy-to-configure workflows for follow-up tasks and email triggers?”
AI consistently points to 
“which free crm should i use?”
When asked about free CRMs, AI tends to recommend
Between late March and early April 2026, AI assistants most frequently recommended
Where a different pick wins:
Zoho CRM offers a free tier and affordable pricing with robust workflow rules. · 2 sources
OnePageCRMOnePageCRM lets teams set up workflow and email automations in under 5 minutes. · 1 source
Bigin by ZohoBigin by Zoho is a very simple, affordable option, especially for Zoho ecosystem users. · 1 source
ActiveCampaignActiveCampaign excels at complex email, SMS, and WhatsApp automation based on user behavior. · 1 source
EngageBayEngageBay is cost-effective for smaller teams needing both marketing and sales automation. · 1 source
