What AI says about Trustpilot

Since Jul 5Updated Oct 27, 2026Based on 55,594 AI responsesReviewed by

How we measure

TrustpilotThis page1%

Products

Mentioned in

1%

of AI answers about Trustpilot and its rivals

Mentioned in

  1. #1YotpoMentioned in 91%Avg. position 3.8
  2. #2Judge.meMentioned in 70%Avg. position 4.0
  3. #3tiedLooxMentioned in 61%Avg. position 3.5
  4. #3tiedOkendoMentioned in 58%Avg. position 5.0
  5. #5BazaarvoiceMentioned in 44%Avg. position 3.7
  6. #6tiedStampedMentioned in 28%Avg. position 6.6
  7. #6tiedPowerReviewsMentioned in 23%Avg. position 5.3
  8. #8Reviews.ioMentioned in 20%Avg. position 6.2
  9. #9tiedFeraMentioned in 9%Avg. position 6.0
  10. #9tiedMetaMentioned in 7%Avg. position 7.9
  11. #9tiedGoogle ShoppingMentioned in 7%Avg. position 7.2
  12. #9tiedJunipMentioned in 7%Avg. position 7.5
  13. #9tiedSenjaMentioned in 6%Avg. position 3.8
  14. #14tiedBoastMentioned in 5%Avg. position 5.3
  15. #14tiedTrustpilotMentioned in 5%Avg. position 8.6

Topics where AI mentions Trustpilot

TopicMentioned in · on this topic

How AI describes Trustpilot

Common descriptions

excellent · useful · mixed · automated feedback service · independent · less incentivized

Tone of AI’s statements about Trustpilot

  • Positive15%
  • Neutral76%
  • Mixed4%
  • Negative5%

Question: How can a pet owner compare claim denial rates and customer satisfaction among leading pet insurance companies?

Google AI ModeOct 14, 2026

Trustpilot and Better Business Bureau (BBB) : Look at trends rather than individual angry or glowing reviews.

Google AI ModeSep 17, 2026

Platforms like Trustpilot, Reddit (e.g., r/pets), and Better Business Bureau (BBB) provide windows into frequent claim denials.

Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPTAsk ChatGPT yourself (opens in a new tab)

Question: We need to manage our online reviews better. What's a good reputation management software to track reviews across multiple sites?

ChatGPTSep 8, 2026

Trustpilot — useful if third-party verified reviews are important for your business model.

ChatGPTAsk ChatGPT yourself (opens in a new tab)Google AI ModeAsk Google AI Mode yourself (opens in a new tab)

How prominently AI mentions Trustpilot

Position in answers

  • Named first3%
  • 2nd or 3rd20%
  • Later77%

Each engine’s share of its own answers across Trustpilot’s markets

  • ChatGPT<1%
  • Google AI Mode1%

Insights for Trustpilot

Week of Sep 21–27

  • Slipping: NerdWallet moved ahead of Trustpilot in Pet Insurance Plan Comparison Tools
  • Gaining: Entered the Pet Insurance Plan Comparison Tools top ten at #9
  • Gaining: Moved up 3 places to rank #9 of 22 in Pet Insurance Plan Comparison Tools

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Other brands in Customer Reviews & UGC Platforms

Sources AI cites

trustpilot.com 19%Other sites 81%

The page AI cites most for Trustpilot