What AI says about Qualtrics XM Platform
Part of Qualtrics
Data as of Oct 26, 2026Based on 37,388 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Qualtrics XM Platform is an Experience Management solution that turns feedback from customers, employees, and prospects into predictive insights and actionable recommendations.
Products
- XM PlatformThis page2%
- CoreXM<1%
- Employee Experience<1%
2%
of AI answers about Qualtrics XM Platform and its rivals · since Jul 5
Where Qualtrics XM Platform ranks in AI
- Customer Feedback Survey Software#25 · 8%
- Voice of Customer Feedback Platform#26 · 7%
- Employee Engagement & Pulse Survey Software#35 · 2%
- Collaborative Diagramming and Journey Mapping Software#35 · 1%
- Voice of Customer Text Analytics Platforms#38 · 2%
- Employee Engagement and Recognition Platforms#45 · 3%
- Predictive Churn Analytics Software#56 · 1%
- Online Survey & Form Builder Software#79 · 1%
- Contact Center Speech Analytics Software#103 · <1%
- B2B Market & Sales Intelligence Tools#302 · <1%
Topics where AI mentions Qualtrics XM Platform
- NPS and customer satisfaction surveysCustomer Feedback Survey Software13%Rank #14
- Survey tool integrating with customer success platformsCustomer Feedback Survey Software9%Rank #19
- Advanced survey logic and analysisOnline Survey & Form Builder Software2%Rank #11
- Aspect-based sentiment analysisVoice of Customer Text Analytics Platforms6%Rank #13
- Customer feedback sentiment analysisVoice of Customer Text Analytics Platforms11%Rank #15
- User journey mappingCollaborative Diagramming and Journey Mapping Software1%Rank #17
- Product concept testingOnline Survey & Form Builder Software3%Rank #18
- Employee engagement survey toolsEmployee Engagement and Recognition Platforms6%Rank #19
- In-app and mobile user feedback collection
- Behavioral NPS surveys
- Real-time agent assistance
- Sentiment and topic analysis APIs
- Customer churn prediction
- Churn analytics tools with historical backtesting and risk score calibration
- which is my top VOC analytics tool?on this questionMentioned in 48%
- My goal is to collect feedback from multiple channels into one place. What's the best Voice of the Customer (VoC) platform?on this questionMentioned in 36%
- Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?on this questionMentioned in 21%
How AI describes Qualtrics XM Platform
Common descriptions
enterprise-grade · gold standard · robust · excellent · comprehensive · predictive analytics
Tone of AI’s statements about Qualtrics XM Platform
- Positive76%
- Neutral20%
- Mixed3%
- Negative1%
Question: Our call center agents struggle to find answers during live calls. Who offers agent assist tools that surface knowledge base articles in real-time?
Google AI ModeJul 8, 2026
Qualtrics XM Platform: Ideal for organizations heavily invested in the customer experience (CX) ecosystem requiring tailored advice.
Google AI ModeAsk Google AI Mode yourself (opens in a new tab)ChatGPT SearchAsk ChatGPT yourself (opens in a new tab)
How prominently AI mentions Qualtrics XM Platform
Position in answers
- Named first46%
- 2nd or 3rd23%
- Later32%
Each engine’s share of its own answers across Qualtrics XM Platform’s markets · since Jul 5
- ChatGPT Search1%
- Google AI Mode3%
Other brands in B2B Market & Sales Intelligence Tools
Rank
Sources AI cites
qualtrics.com 10%Other sites 90%
- Owned10%
- Customer Satisfaction (CSAT) Software Solution - Qualtrics Marketplace · 3% (opens in a new tab)
- App Surveys: Connect with Customers - Qualtrics · 1% (opens in a new tab)
- Net Promoter Score (NPS): The Ultimate Guide - Qualtrics · 1% (opens in a new tab)
- Customer Experience (CX) Software - Qualtrics · 1% (opens in a new tab)
- VoC (Voice of Customer) Software - Qualtrics · 1% (opens in a new tab)
- Mobile App Feedback Project - Qualtrics · 1% (opens in a new tab)
- 10%
- 7 Best Employee Engagement Survey Vendors in 2026 · 4% (opens in a new tab)
- 5 Best Employee Engagement Software for 2026 [With Recognition & Surveys] · 1% (opens in a new tab)
- 7 Best Employee Engagement Survey Tools in 2026 (Pros ... · 1% (opens in a new tab)
- Best Engagement Survey Software for 2026 [Ranked & ... · 1% (opens in a new tab)
- Top 5 Pulse Survey Software in 2026 (Best Employee Engagement Tools) · 1% (opens in a new tab)
The page AI cites most for Qualtrics XM Platform
