What AI says about Capterra
Part of Gartner
Since Jul 5Updated Oct 30, 2026Based on 3,278 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Capterra provides independent, objective software research and verified user reviews to help businesses compare and select software.
Mentioned in
1%
of AI answers about Capterra and its rivals
- ChatGPT<1%
- Google AI Mode1%
Markets where AI mentions Capterra
Market# · Mentioned in
All markets1%
- Marketing and Development AgenciesAI picks Clutch most#7 · 3%
- E-commerce Platform Comparison ToolsAI picks Shopify most#39 · 2%
- Hospitality Revenue Management SoftwareAI picks Duetto most#42 · 2%
- Online Reputation Management ServicesAI picks Birdeye most#42 · 1%
- Competitive Intelligence Software PlatformsAI picks SimilarWeb and 1 more about as often#45 · 2%
- Customer Reviews & UGC PlatformsAI picks Senja and 1 more about as often#56 · 2%
- Business VoIP Phone SystemsAI picks RingCentral most#72 · <1%
- AI Search Visibility Analytics ToolsAI picks TryProfound most#72 · <1%
- Software Developer Hiring ServicesAI picks Upwork most#84 · <1%
- Customer Feedback Survey SoftwareAI picks Qualtrics and 1 more about as often#94 · <1%
- Partner Management and Sales Intelligence SoftwareAI picks Impartner most#94 · <1%
- Affiliate & Referral Marketing SoftwareAI picks PartnerStack most#112 · <1%
Topics where AI mentions Capterra
TopicMentioned in · on this topicRank
- AI picks mostMentioned in
- What are some places to find cloud collaboration tools for my team?on this questionAI picks Google Workspace and 2 more about as often37%
Excerpts where Capterra appeared in the AI's answer
Google AI ModeSep 10, 2026, Google AI Mode Capterra Business Software Directory : Excellent for filtering tools by company size, pricing model (free, subscription), and required operating features.
ChatGPTSep 6, 2026, ChatGPT Sites such as G2 and Capterra are useful for comparing dozens of collaboration products
- How should a company compare VoIP providers’ support responsiveness and channels (phone, chat, email) before committing?on this questionAI picks G2 and 1 more about as often19%
Excerpts where Capterra appeared in the AI's answer
Google AI ModeSep 20, 2026, Google AI Mode Check G2 and Capterra: Read verified reviews on platforms like G2 or Capterra
Google AI ModeAug 31, 2026, Google AI Mode Check aggregated scores and filter specifically for recent 1-star and 2-star reviews on platforms like G2 or Capterra
- We're undergoing a rebrand. How does a Brand Manager hire a good branding agency?on this questionAI picks Clutch most9%
Excerpts where Capterra appeared in the AI's answer
ChatGPTOct 20, 2026, ChatGPT Capterra: 4 Steps to Find the Right Branding Agency — a practical approach to shortlisting, RFPs and scorecards.
ChatGPTAug 28, 2026, ChatGPT A useful RFP should cover company context, the business challenge, audiences, competitive environment, scope, timeline, budget parameters, team expectations, deliverables and evaluation criteria. Capterra
- How should a small business compare customer support quality (phone, chat, response time) across accounting software vendors?on this questionAI picks Capterra and 2 more about as often13%
Excerpts where Capterra appeared in the AI's answer
Google AI ModeAug 29, 2026, Google AI Mode Check aggregate satisfaction scores and specific support complaints on platforms like G2 or Capterra
Google AI ModeAug 21, 2026, Google AI Mode Read recent user feedback on sites like G2 or Capterra specifically filtering for keywords like "customer service," "support," "wait time," or "phone."
- Where might I locate businesses that specialize in enterprise search?on this questionAI picks Coveo and 2 more about as often7%
Excerpts where Capterra appeared in the AI's answer
Google AI ModeAug 16, 2026, Google AI Mode Capterra : Provides a clean breakdown of enterprise search software vendors
How prominently AI mentions Capterra
- Named first0%
- 2nd or 3rd21%
- Later79%
How AI rates Capterra
Common descriptions
essential · critical · high-traffic platform · review sites · 0.0 rating · crucial
Tone of AI’s statements about Capterra
- Positive6%
- Neutral88%
- Mixed1%
- Negative5%
Capterra in AI answers
Question: where can i find AI tools for lead generation?
Google AI ModeOct 25, 2026
Platforms like G2 and Capterra allow you to filter specifically by the "AI Lead Generation" or "Sales Intelligence" categories
Question: We're undergoing a rebrand. How does a Brand Manager hire a good branding agency?
ChatGPTOct 20, 2026
Capterra: 4 Steps to Find the Right Branding Agency — a practical approach to shortlisting, RFPs and scorecards.
ChatGPTAug 28, 2026
A useful RFP should cover company context, the business challenge, audiences, competitive environment, scope, timeline, budget parameters, team expectations, deliverables and evaluation criteria. Capterra
Sources AI cites
- Your site23%
- capterra.com (opens in a new tab) · 7%
- Best Collaboration Software 2026 | Capterra (opens in a new tab) · 3%
- 4 Steps To Find the Right Branding Agency (Free Scorecard Attached) | Capterra (opens in a new tab) · 3%
- Best Accounting Software 2026 | Capterra (opens in a new tab) · 1%
- Best Entity Management Software 2026 | Capterra (opens in a new tab) · 1%
- Industry-Specific Accounting Software Guide by Business Type | Capterra (opens in a new tab) · 1%
- HR software cost: Budget benchmarks for SMBs in 2026 | Capterra (opens in a new tab) · 1%
- Payroll Pricing Models: Flat-Rate vs Per-Employee | Capterra (opens in a new tab) · 1%
- 7 Payroll Mobile Apps Users Love | Capterra (opens in a new tab) · 1%
- Time Tracking Software with Multiple Billing Rates 2026 | Capterra (opens in a new tab) · 1%
