Qualtrics vs Zonka Feedback: which does AI recommend?

· ChatGPT Search and Google AI Mode

Based on every AI answer that names bothReviewed by

How we measure

AI summary

is favoured for lower cost, while answers naming both list first slightly more often.

Listed first when AI names both

QualtricsQualtrics: 56% (Qualtrics leads)Zonka FeedbackZonka Feedback: 44%

Recommended when named

QualtricsQualtrics: 50%
Zonka FeedbackZonka Feedback: 85% (Zonka Feedback leads)

Warned against · lower is better

QualtricsQualtrics: 32%
Zonka FeedbackZonka Feedback: 0% (Zonka Feedback leads)

Where each brand stands out

Zonka Feedback

  • ClaudeOct 13, 2026Zonka Feedback1 of 3

    5. Zonka Feedback - The best price-to-capability ratio in the dedicated CX category: multi-channel (email, SMS, QR codes, kiosk, in-app) and around $348/year for a single user, which undercuts SurveyMonkey and Qualtrics substantially. Good fit if you need in-location feedback (QR on a table or receipt).

Topic by topic

Mentioned in, as a share of each topic’s answers

is far ahead in NPS and customer satisfaction surveys and clearly ahead in survey tools integrating with customer success platforms. is slightly ahead in budget CSAT survey tools.

Qualtrics named more6Zonka Feedback named more1

Qualtrics named more

Zonka Feedback named more

Only Qualtrics is ranked in12

What people ask AI about Qualtrics and Zonka Feedback

Qualtrics listed firstZonka Feedback listed first
  1. where can i get CSAT software?Leans Qualtrics
  2. Who offers "voice of customer" (VoC) surveys that integrate directly into mobile apps?Leans Zonka Feedback
  3. We need to track how our customers feel about our product. What's the best NPS tool with workflow automation?Qualtrics often first

Who AI mentions first

Qualtrics listed firstZonka Feedback listed first
  • Google AI ModeQualtrics listed first: 46%Zonka Feedback listed first: 54%
  • ChatGPT SearchQualtrics listed first: 74%Zonka Feedback listed first: 26%

Sources cited in the comparisons

Qualtrics favouredNeither favouredZonka Feedback favoured

Also named alongside Qualtrics and Zonka Feedback

, and also appear in many of these answers.

  1. Survicate55%
  2. SurveyMonkey48%
  3. Medallia37%
  4. Delighted31%
  5. Typeform31%
  6. AskNicely27%
  7. Refiner24%
  8. Zendesk20%
  9. Nicereply18%
  10. HubSpot17%
  11. SurveySparrow17%
  12. Google Forms12%

Qualtrics vs Zonka Feedback: common questions

Is Qualtrics better than Zonka Feedback?
Zonka Feedback is favoured for lower cost, while answers naming both list Qualtrics first slightly more often.
What are the alternatives to Qualtrics and Zonka Feedback?
Medallia, Delighted and Typeform also appear in many of these answers.

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