Document360 vs Slab: which does AI recommend?

· ChatGPT Search and Google AI Mode

Based on every AI answer that names bothReviewed by

How we measure

When AI names both, it lists and first about equally often. It recommends more often.

Listed first when AI names both

Document360Document360: 51%SlabSlab: 49%

Recommended when named

Document360Document360: 83% (Document360 leads)
SlabSlab: 52%

Warned against · lower is better

Document360Document360: 0%
SlabSlab: 3%

Topic by topic

Mentioned in, as a share of each topic’s answers

Document360 named more5Within 2 points1Slab named more1

Document360 named more

Slab named more

Within 2 points1

Only Document360 is ranked in7

Only Slab is ranked in4

What people ask AI about Document360 and Slab

Document360 listed firstSlab listed first
  1. What is the best knowledge base software?Leans Slab
  2. As an IT support specialist, what's the best knowledge base software for creating internal troubleshooting guides?Document360 usually first
  3. Best knowledge base for internal + external docs?Level

Who AI mentions first

Document360 listed firstSlab listed first
  • ChatGPT SearchDocument360 listed first: 59%Slab listed first: 41%
  • Google AI ModeDocument360 listed first: 36%Slab listed first: 64%

Also named alongside Document360 and Slab

  1. Notion90%
  2. Guru72%
  3. Zendesk43%
  4. Atlassian Confluence AI39%
  5. Tettra28%
  6. Atlassian26%
  7. GitBook18%
  8. Zendesk Guide16%
  9. Helpjuice15%
  10. Slite10%
  11. Stonly10%
  12. Gitbook8%

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