Data as of Oct 18, 2026Based on 285 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Birdeye holds a clear lead for multi-location review monitoring and automated customer feedback. For online coaches seeking agency support, NetReputation is the usual answer.
Rank and Mentioned in · since Jul 5
| # | Brand | Recommended for | Mentioned in |
|---|---|---|---|
| 1 | all-in-one review monitoring and automated messaging for multi-location businesses | all-in-one review monitoring and automated messaging for multi-location businesses | 57% |
| 2 | generating customer reviews through front-desk and SMS-based workflows | generating customer reviews through front-desk and SMS-based workflows | 41% |
| 3 | enterprise-level review management, location analytics, and reputation scoring | enterprise-level review management, location analytics, and reputation scoring | 37% |
| 4 | full-service corporate or individual PR, content creation, and search suppression | full-service corporate or individual PR, content creation, and search suppression | 24% |
| 5 | customer feedback tracking, sentiment analysis, and competitive insights across sites | customer feedback tracking, sentiment analysis, and competitive insights across sites | 19% |
| 6 | crisis management, social monitoring, and suppressing negative search results | crisis management, social monitoring, and suppressing negative search results | 11% |
| 7 | budget-friendly DIY software and managed repairs for personal branding | budget-friendly DIY software and managed repairs for personal branding | 10% |
| 8 | strategic services to suppress negative links and manage search results | strategic services to suppress negative links and manage search results | 10% |
| 9 | confidential search suppression and proactive control of negative content | confidential search suppression and proactive control of negative content | 10% |
| 10 | large enterprise listing management and knowledge graph review integration | large enterprise listing management and knowledge graph review integration | 9% |
| 11 | 8% | ||
| 12 | 8% | ||
| 13 | 7% | ||
| 14 | 7% | ||
| 15 | 7% |
Since Jul 5
Rankings by topic:
Widest split: Reputation, 45% on ChatGPT Search and 29% on Google AI Mode.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| Birdeye | 52% | 61% | |
| Podium | 47% | 36% | |
| Reputation | 45% | 29% | |
| NetReputation | 24% | 23% | |
| ReviewTrackers | 20% | 18% | |
| WebiMax | 7% | 15% | |
| BrandYourself | 5% | 15% | |
| ReputationDefender | 7% | 13% | |
| Reputation Pros | 16% | Outside Google AI Mode's top 25 | |
| Yext | 7% | 12% |
34% of citations point at the ranked brands’ own sites. youtube.com, reddit.com, learn.g2.com are the most-cited sites outside the ranked brands’ own domains.
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