Best social media sentiment analysis tools, according to AI

Data as of Aug 25, 2026 · Based on 588 AI responses · See how Parse measures this

Social Media Sentiment Analysis Tools

254 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Social Media Sentiment Analysis Tools, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	BrandwatchEnterprise listening for deep emotion tracking and trend identification.	Enterprise listening for deep emotion tracking and trend identification.	43%
2	ZencityA civic-specific platform aggregating social data for local governments.	A civic-specific platform aggregating social data for local governments.	41%
3	Talkwalker		39%
4	Sprout Social		36%
5	OrloA dedicated social listening and public sector engagement tool.	A dedicated social listening and public sector engagement tool.	23%
6	HootsuitePopular for multi-channel social management and reputation alerts.	Popular for multi-channel social management and reputation alerts.	23%
7	MeltwaterBroad media monitoring with strong public affairs reputation coverage.	Broad media monitoring with strong public affairs reputation coverage.	21%
8	MentionlyticsSocial intelligence advisor that flags sarcasm and sentiment spikes.	Social intelligence advisor that flags sarcasm and sentiment spikes.	20%
9	SprinklrAI-powered omnichannel platform for predicting sentiment and crises.	AI-powered omnichannel platform for predicting sentiment and crises.	16%
10	Komprehend		16%
11	Brand24		15%
12	Hugging Face		12%
13	Lexalytics		10%
14	Microsoft		10%
15	Awario		9%
16	IBM		9%
17	Pulsar Platform		9%
18	X		9%
19	Medallia		9%
20	Alphabet		7%
21	Meta		7%
22	CivicPlus		7%
23	Mention		6%
24	YouScan		5%
25	PublicInput		5%
26	Agorapulse		5%
27	Shadow Dragon		5%
28	Qualtrics		5%
29	Digital Stakeout		5%
30	TextBlob		4%
31	Social News Desk		4%
32	Granicus		4%
33	Reddit		4%
34	Meta AI		4%
35	InMoment		4%
36	VADER Sentiment		4%
37	GoVocal		4%
38	OpenAI		3%
39	iWorQ		3%
40	GovPilot		3%
41	M2M Tech		3%
42	SentiSum		3%
43	Babel Street		3%
44	Spark NLP		3%
45	Hugging Face Trainer API		2%
46	ParallelDots		2%
47	PlaceSpeak		2%
48	PyTorch		2%
49	MediaWatcher		2%
50	Zonka Feedback		2%
51	GitHub		2%
52	Anthropic		2%
53	Amazon		2%
54	Google Gemini API		2%
55	Chattermill		2%
56	Blix		2%
57	EmotionWise		2%
58	spaCy		2%
59	DistilBERT		2%
60	Ushahidi		2%
61	Media Sonar		2%
62	Buffer		2%
63	Natural Language Toolkit (NLTK)		2%
64	BuzzSumo		2%
65	Salesforce		1%
66	Stanford University		1%
67	Reddit Agency Partner Directory		1%
68	Konnect Insights		1%
69	Quid		1%
70	Cox Enterprises		1%
71	Prowly		1%
72	Accela		1%
73	Relevance AI		1%
74	Thematic		1%
75	Truescope		1%
76	iWeaver AI		1%
77	Nextdoor		1%
78	HappyOrNot		1%
79	ViralPep		1%
80	Level AI		1%
81	arXiv		1%
82	GovMetric		1%
83	Keyhole		1%
84	Cision		1%
85	Dataminr		1%
86	SenticNet		<1%
87	Wikipedia		<1%
88	Pulsar		<1%
89	Tableau		<1%
90	AlternaCX		<1%
91	NICE		<1%
92	Meta Llama		<1%
93	CivSmart		<1%
94	Civic Voices		<1%
95	SemEval		<1%
96	Luminoso		<1%
97	AltexSoft		<1%
98	PowerDMS		<1%
99	Flan-T5 Sarcasm		<1%
100	Zigpoll		<1%

and 75 more brands in this ranking

Who wins on each AI

ChatGPT favors technical transformer models like DeBERTa while Google AI Overviews prioritizes commercial social intelligence tools like Mentionlytics and Hootsuite.

ChatGPT SearchGoogle AI Mode

Mention rate on each AI platform, by brand
Brand	ChatGPT Search	Google AI Mode
Zencity	43%	45%
Brandwatch	19%	40%
Orlo	29%	28%
Mentionlytics	0%	33%
Hugging Face	21%	10%

Sources AI cited

axios.com is the page AI reaches for most here, cited in 40% of analyzed answers.

Best social media sentiment analysis tools, according to AI

Best social media sentiment analysis tools, according to AI

What shifted

Communities where this category lives

How AI answersHow AI answers questions in Social Media Sentiment Analysis Tools

Other markets

Social Media Management Software

Voice of Customer Text Analytics Platforms

Frequently asked questions

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