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BrandsNYC311

How AI describes NYC311

Data as of Sep 9, 2026 · Based on 3,265,539 AI responses across 10,525 prompts · See how Parse measures this

NYC311 logoNYC311portal.311.nyc.gov

NYC311 is the official portal for New York City residents to access government services, report issues, and find information on topics like housing, transportation, and public safety. It provides a centralized platform for submitting service requests, accessing city resources, and navigating agency contacts.

Ownership
Part ofNew York City logoNew York City
NYC311 logoNYC311

Parse Score

53.1

#21 of 51 in Social Media Sentiment Analysis Tools

Strength48/ 100
Reach41/ 100
Authority0/ 100

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Sources

nyc.gov shapes more of what AI says about NYC311 than any other source, at 50% of its citations.

portal.311.nyc.gov

AI questions where NYC311 appears

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The market map

Social Media Sentiment Analysis Tools →
5%10%20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →RoBERTaZencityMeltwaterBrandwatchDeBERTaHugging FaceCivicPlusSprinklrOrloOpenAIHootsuiteHugging Face Tra…AnthropicBERTNYC311

Where AI ranks NYC311

Social Media Sentiment Analysis Tools#21
Prompt
Prompt visibility
How do we track sentiment? Is there a tool that monitors social media for citizen complaints about city services?1.6