Online Reputation Management Services in AI answers

Data as of Oct 22, 2026Based on 291 AI responsesReviewed by Dimitry Apollonsky

AI summary

Birdeye holds a clear lead for multi-location review monitoring and automated customer feedback. For online coaches seeking agency support, NetReputation is the usual answer.

Most-mentioned brands

Rank and Mentioned in · since Jul 5

#	Brand	Recommended for	Mentioned in
1	Birdeye 57% all-in-one review monitoring and automated messaging for multi-location businesses	all-in-one review monitoring and automated messaging for multi-location businesses	57%
2	Podium 42% generating customer reviews through front-desk and SMS-based workflows	generating customer reviews through front-desk and SMS-based workflows	42%
2	Reputation 36% enterprise-level review management, location analytics, and reputation scoring	enterprise-level review management, location analytics, and reputation scoring	36%
4	NetReputation 23% full-service corporate or individual PR, content creation, and search suppression	full-service corporate or individual PR, content creation, and search suppression	23%
4	ReviewTrackers 20% customer feedback tracking, sentiment analysis, and competitive insights across sites	customer feedback tracking, sentiment analysis, and competitive insights across sites	20%
6	WebiMax 11% crisis management, social monitoring, and suppressing negative search results	crisis management, social monitoring, and suppressing negative search results	11%
6	BrandYourself 10% budget-friendly DIY software and managed repairs for personal branding	budget-friendly DIY software and managed repairs for personal branding	10%
6	Yext 10% large enterprise listing management and knowledge graph review integration	large enterprise listing management and knowledge graph review integration	10%
6	ReputationDefender 10% strategic services to suppress negative links and manage search results	strategic services to suppress negative links and manage search results	10%
6	Reputation Pros 10% confidential search suppression and proactive control of negative content	confidential search suppression and proactive control of negative content	10%
6	Brand24 9%		9%
6	NiceJob 8%		8%
13	ADP 7%		7%
13	Status Labs 7%		7%
13	SOCi 7%		7%
13	Paychex 6%		6%
13	Sprout Social 6%		6%
13	rater8 6%		6%
13	Reputation X 6%		6%
13	GatherUp 6%		6%
13	TheBestReputation 5%		5%
13	Internal Revenue Service 5%		5%
13	Solutionreach 5%		5%
13	National Association of Enrolled Agents (NAEA)5%		5%
13	BrightLocal 5%		5%
13	Weave 4%		4%
27	Reputation Management Consultants 4%		4%
27	Thryv 4%		4%
27	The Reputation.org 4%		4%
27	Thrive Internet Marketing Agency 4%		4%
27	Semrush 4%		4%
27	RepuGen 3%		3%
27	Gusto 3%		3%
27	Yext ReviewsYext product line 3%		3%
27	Reputation Guards 3%		3%
27	AICPA & CIMA 3%		3%
27	American Institute of CPAs 3%		3%
27	Better Business Bureau 2%		2%
27	Broadly 2%		2%
27	GuestRevu 2%		2%
41	Prisma 2%		2%
41	IRS Directory of Federal Tax Return PreparersU.S. Department of the Treasury product line 2%		2%
41	Gadook 2%		2%
41	SEO Image 2%		2%
41	Erase 2%		2%
41	TypeORM 2%		2%
41	Chatmeter 1%		1%
41	Drizzle ORM 1%		1%
41	Go Fish Digital 1%		1%
41	Swell 1%		1%
41	Tebra 1%		1%
41	DoctorConnect 1%		1%
41	EmbedMyReviews 1%		1%
41	Entity FrameworkMicrosoft product line 1%		1%
41	SQLAlchemy 1%		1%
41	Reviewflowz 1%		1%
41	CPAverifyNASBA National Registry product line 1%		1%
41	Internet Reputation 1%		1%
41	Alchemer 1%		1%
41	SurePayroll 1%		1%
41	Reputation Defense Network 1%		1%
41	Rhino Reviews 1%		1%
41	Synup 1%		1%
41	Otter PR 1%		1%
41	ReviewInc 1%		1%
41	Reputation Rhino 1%		1%
41	Revinate 1%		1%
41	CommentWiz 1%		1%
41	MikroORM 1%		1%
41	Sequelize 1%		1%
41	Brandwatch 1%		1%
41	Semrush Content ToolkitSemrush product line 1%		1%
41	Django 1%		1%
41	Shiji ReviewProShiji Group product line 1%		1%
41	Trustpilot 1%		1%
41	Deel 1%		1%
41	Paycom 1%		1%
41	Remote 1%		1%
41	Luma Health 1%		1%
41	Reputation911 1%		1%
41	Widewail 1%		1%
41	Fondo 1%		1%
41	Papaya Global 1%		1%
41	TrustYou 1%		1%
41	Hibernate ORMHibernate product line 1%		1%
41	NewReputation 1%		1%
41	CapterraOwned by Gartner 1%		1%
41	Hibernate 1%		1%
41	Reputation Resolutions 1%		1%
41	Rippling PayrollRippling product line 1%		1%
41	GoHighLevel 1%		1%
41	ReputationStacker 1%		1%
41	Perspective AI 1%		1%
41	APS 1%		1%
41	Qualtrics 1%		1%
41	Curogram 1%		1%
41	Praising 1%		1%
41	Hootsuite 1%		1%
41	Multiplier 1%		1%
41	Grade.us 1%		1%

Who leads each AI engine

ChatGPT SearchChatGPT Search: =1Birdeye Podium Reputation
Google AI ModeGoogle AI Mode: Birdeye

Mentioned in on each engineChatGPT SearchGoogle AI Mode

Widest split: Reputation, 45% on ChatGPT Search and 28% on Google AI Mode.

Mentioned in on each AI engine, by brand
Brand	ChatGPT Search	Google AI Mode
Birdeye	53%	61%
Podium	47%	36%
Reputation	45%	28%
NetReputation	24%	22%
ReviewTrackers	21%	19%
Reputation Pros	16%	Outside Google AI Mode's top 25
BrandYourself	5%	15%
WebiMax	7%	14%
NiceJob	11%	Outside Google AI Mode's top 25
Brand24	5%	13%

Latest insights

Since Jul 5

Reputation Gap between platforms: ChatGPT Search now names Reputation 7.9 points more often than Google AI Mode in Online Reputation Management Services, a narrowed gap
BrandYourself Gap between platforms: The platform gap for BrandYourself in Online Reputation Management Services widened to 10.6 points, Google AI Mode ahead
Brand24 Gap between platforms: Google AI Mode now names Brand24 10.8 points more often than ChatGPT Search in Online Reputation Management Services, a narrowed gap
WebiMax Gap between platforms: Google AI Mode now names WebiMax 8.1 points more often than ChatGPT Search in Online Reputation Management Services, a widened gap

Questions by topic1

Review management software
- We need to manage our online reviews better. What's a good reputation management software to track reviews across multiple sites?
- As a general manager, I'm looking for software to help boost our online reviews. What are the top options?
- I'm a general manager looking to boost our online reviews. Can you recommend some reputation management software?
- I need to improve our online reviews. What's the best reputation management software for a GM?

Our healthcare practice is struggling with negative patient feedback on medical review sites; which platforms are best for automating review requests and sentiment monitoring?
What is the best reputation management agency for online coaches?
I think I'm paying too much in taxes. How do I find a good and trustworthy tax advisor?
How should a company compare support quality (dedicated rep vs call center) between small payroll providers and large national ones?
which ORM service providers should I consider?

Sources AI cites100

35% of citations point at the ranked brands’ own sites. youtube.com, reddit.com, learn.g2.com are the most-cited sites outside the ranked brands’ own domains.