Data as of Aug 22, 2026 · Based on 3,217,391 AI responses across 10,683 prompts · See how Parse measures this
Suptasksuptask.comSuptask is a Slack-native AI service desk and ticketing system that runs entirely inside Slack, so employees can request help and agents can respond without leaving the workspace. It streams requests into dedicated team inboxes (IT, HR, Finance, Customer Support, etc.), automatically captures messages or emails as tickets, routes them smartly, and provides dashboards to track metrics like response times, CSAT, and SLAs. Powered by AI, Suptask deflects common questions, provides suggested replies, and enables custom AI assistants and workflows that integrate with knowledge bases and external systems to automate and improve tickets.
Words AI uses
AI reaches for lightweight · slack-native · white-glove when it describes Suptask.
Sources
suptask.com shapes more of what AI says about Suptask than any other source, at 31% of its citations.
slack.com · parse.gl · enjo.ai · linkedin.com
The market map
IT Helpdesk and IDP Platforms →Where AI ranks Suptask
Excerpts where Suptask appeared in the AI's answer
Suptask (Best lightweight/budget-friendly option) : A straightforward, clean ticketing bot that turns Slack threads into formal tickets
Suptask (Best Budget-Friendly Native Option): A lightweight, highly-rated, Slack-native ticketing system
